QAD Implementation Consultant

Job description

**About Persistent** We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026. **About Position** This role is responsible for leading and delivering QAD ERP manufacturing implementations, working closely with global clients to design, configure, and optimize business processes and QAD solutions across the full implementation lifecycle. - Role: QAD Implementation Consultant - Location: All Persistent Location - Experience: 8 to 18 Years - Job Type: Full-Time Employment **What You'll Do** - Implement mainly QAD ERP Manufacturing related modules but also other QAD solutions related to ERP like Production Execution or Automated Solutions (data collection automation) - Perform a range of activities required to enable the client to successfully implement and utilize QAD applications - Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions. - Work in a global consulting team delivering professional services to global clients - Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support) - Determine detailed activities on a project by project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions and others as required - Responsible for Business Process Workbook. Validate business solutions and ensure timelines and schedules are met. - Work with and direct other resources to resolve issues as necessary. - Responsible for resolving complex issues that require in depth knowledge related to their subject matter expertise. - Know at least three applications/technologies/areas well enough to lead the activities in that area and provide direction to client and other team members. - Understand the capabilities and functions of assigned functional discipline QAD modules. - Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels. - Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions. - Always responds to and answers client questions: if answer is not known, follows up to get information to client in a timely manner - Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT and Go-Live phase, could be on site. - May provide direction to others in at least one application or subject area **Expertise You'll Bring** - Bachelor degree, in Supply Chain, Engineering, Industrial Manufacturing, Business Administration or related discipline. - APICS certification highly preferred. Certification in APICS or QAD Products is added value. - Certified in at least one QAD area, if available, and one external certification. One QAD industry certification or additional product certification is required. - Certified/trained in Effective On-Boarding. - Application knowledge of the most common QAD ERP Manufacturing/Distribution modules, especially in the Core Manufacturing concept, Planning & Scheduling (MRP & MSW/PSW), Discrete & Repetitive Production (Production Orders) - MES applications or data collection experience is welcome - More than 5 years experience in manufacturing implementations and business consulting with top tier (>$1B revenue) global customers. - Minimum 5 years of consulting or 10 years of other professional experience. - Possess strong business process practice, both the body of knowledge and hands-on experience, with proven track records in leading and managing large project implementations. - Well versed in developing and/or improving the business process and systems. - Highly strategic decision making: problem analysis, systematic thinking. - Good knowledge in ERP software solutions, business acumen, consulting skills, customer management, good organization and task facilitator - Good in presentation and communication skills to be able to interact, guide, and convince customers about the best possible solution to be implemented. - Excellent command of both spoken and written English. - Written documentation is clear, concise, and written to a level appropriate to the audience. Delivers presentations to smaller audiences. - Promptly notifies supervisors of potential issues or problems related to a project. - Good at time management for working on global projects with time zone differences. - Flexible to work as per customer