Quality Analyst

Job description

- Design, develop, and execute test plans, test cases, and test scripts based on business requirements and technical specifications - Perform functional, regression, system, integration, and user acceptance testing (UAT) - Identify, log, and track defects using defect management tools (e.g., JIRA, Azure DevOps) - Collaborate with developers, business analysts, and product owners to understand requirements and clarify issues - Validate bug fixes and ensure issues are resolved before production deployment - Participate in requirement reviews and provide feedback from a QA perspective - Develop and maintain test documentation, including test strategies and reports - Support test automation efforts where applicable - Ensure compliance with quality standards and best practices - Contribute to continuous improvement of QA processes and methodologies - Support with FFS PTS Documentation **Required Qualifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) - 4+ years of experience in software testing or quality assurance - Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) - Hands-on experience with test management and defect tracking tools (e.g., JIRA, TestRail) - Experience in manual testing and exposure to automation frameworks - Knowledge of SQL for data validation and backend testing - Familiarity with Agile/Scrum methodologies - Excellent analytical, problem-solving, and communication skills **Preferred Qualifications** - Experience with test automation tools such as Selenium, Fast Framework - Knowledge of API testing tools (e.g., Postman, REST Assured) - Basic programming/scripting knowledge (Java, Python, or JavaScript) - Experience with SQL, ETL ------------------------------------------------------ ## **Job Family Group:** Technology ------------------------------------------------------ ## **Job Family:** Applications Support ------------------------------------------------------ ## **Time Type:** Full time ------------------------------------------------------ ## **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ ## **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm).* *View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.*