Quality Assurance, Monitoring & Testing Intermediate Analyst

Job description

Business Risk and Control Intmd Analyst - C11 The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise.   The Control Assessment and **Central Testing** functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of the CTU - this includes the control design assessment (CDA), the development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), the assessment of the design of the OEM & OET tools (MDA & TDA), the execution to the OEM & OET activities, and the disposition of the exceptions identified through the M&T activities.   The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team.     **Responsibilities:** - The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program - Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management - Perform control testing and involve in publication of test reports - Lead / participate in strategic initiatives viz. control performance enhancement, etc. - Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures - Participate in meetings to analyze documentation and processes to ensure risks and control points are properly addressed - Pro-actively identify any monitoring breaks and suggest enhancements - Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative - Ensure 100% delivery is achieved as per the agreed SLA - Manage a strong stakeholder connect through regular touchpoint meetings   **Qualification:** - 10+ years of relevant experience in Operational Risk, etc. - Experience in working with the various risk and control systems and reporting requirements - Excellent verbal and written communication skills - Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups - Demonstrated understanding of operational risk and gap identification Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements - Self-motivated and detail oriented - Exhibit problem-solving and decision-making skills   **Education:** Bachelor’s/University degree ------------------------------------------------------ ## **Job Family Group:** Controls Governance & Oversight ------------------------------------------------------ ## **Job Family:** Quality Assurance, Monitoring & Testing ------------------------------------------------------ ## **Time Type:** Full time ------------------------------------------------------ ## **Most Relevant Skills** Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management. ------------------------------------------------------ ## **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm).* *View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.*