Quality Assurance Supervisor

Job description

**Role Purpose** This role is responsible for ensuring product and process quality across incoming, in-process and final inspection stages in manufacturing operations. The role focuses on defect prevention, process control, audit readiness, root cause analysis and continuous quality improvement. **Key Responsibilities** • Ensure adherence to product and process quality standards across assigned manufacturing areas • Monitor in-process defects, rejection trends, rework and non-conformances, and drive corrective actions • Conduct root cause analysis for quality issues and support implementation of CAPA • Manage internal, external and customer audit preparedness and closure of observations • Execute quality system activities including SPC, MSA, Poka Yoke audits and process monitoring • Support customer complaint analysis, warranty case investigations and related quality actions • Maintain quality documentation, dashboards, reports and traceability records • Coordinate calibration, validation and line trial related quality activities • Drive continuous improvement initiatives for defect reduction and process stability • Train and engage shopfloor teams on quality standards, systems and quality culture • Exercise quality intervention authority in case of major process or product risk