Quality & CIL Associate

Job description

The opportunity: Acting as Quality CIL support specialist for the HUB EUC Quality and CIL Management. How you''ll make an impact: • Reporting and following KPI with LSUs in HUB EUC. • Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM. • Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP SAP Q-Notifications, TNPS). • Support Governance process related to Quality and CIL related to HUB EUC. • Consolidate monthly reports for Quality and CIL for HUB EUC. • Support HUB EUC team with Quality and CIL Projects and IT tools. • QMS Audit support (Intelex). • Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects). • You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. • Living Hitachi Energy''s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: • You hold a bachelors degree in Engineering (Electrical /Mechanical). • Experience in Quality roles and exposure to Customer complaints handling and Service handling process. • Proficient in understanding Quality processes and concepts. • Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool. • SAP Quality Module. • Strong problem-solving techniques and tools using L6S approach. • Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe. • Excellent English verbal and written communication skills.