Quality & Training Team Lead, Kolkata(Eng,Bengali,Hindi) Voice Process

Job description

Share your Resume at **kaushik.roy1@starhealth.in** Subject: **Training and Quality Team Leader, Kolkata** Also apply in **Naukri portal** by Pressing **"Login to apply"** **Role & responsibilities** Training and Quality Team leader is responsible for overall T&Q deliveries for the Agents ( Voice Process Agents ) . He should overview training and Quality Team . **Preferred candidate profile** Candidate should handled Trainer and Quality team. Should be responsible for Training new Batches , Maintaning and training OJT batches , High through put for every batches Also responsible for Maintaining quality Parameter for the all Agents on the floor through Quality Team