Reconciliation Senior Business Analyst

Job description

Job Title: Reconciliation Senior Business Analyst Department: CEFS-Reconciliation **About Business Line/Function** The IT Reconciliations Department is managing the reconciliations (Financial, Referential, Systems to Systems, ...) for a number of BNP Paribas's domains (Global Markets, Global Banking, Security Services, Wealth Management, ...) via specialized expert systems (FIS DIM/Intellimatch, Pega PCM, Socrates). Our internal clients are working 24/7 at a worldwide level with a high level of reliability. IT systems are integral to the business and are a key part of the value proposition to clients. These IT systems range from industry standard products for standard process automation to internally developed, often, market leading IT applications. The IT teams owning these IT systems are made up of functions that include Technical and Application production support, Business Analysis & Project Management, Development & Maintenance and Quality Control. BNP Paribas India Solutions is the key partner in all IT functions and has interactions with colleagues in other locations including Paris, London, New York, Tokyo, Singapore & Hong Kong. This partnership ranges from sharing the IT workload, executing global strategy to owning global applications offshore. The technology and engineering landscape is wide, encompassing almost all techniques and platforms. It continues to evolve and transform with the market with the business continuing to invest in it. To ensure our efficiency and alignment with the market expectations, we have to ensure that both our architecture and our technologies are up to date and aligned with the most efficient and reliable standards. **Position Purpose** The position has a strong focus on stability, flexibility, and expertise to always guarantee the proper Clients’ expectations. Working in an international Clients base environment but also as part of an Offshore organization, the capacity to interact in a respectful and easy way with both his/her Clients, Management, and team to find compromises while guaranteeing the proper organization and seamless relations is a must. The key interactions are with the Project Sponsor, operations team, and delivery teams. Working in a very quality oriented environment, the position requires Agile knowledge as well as Costs and Clients’ benefits concepts. This position requires strong leadership, communication, and adaptability to navigate the complexities of working in a globally distributed environment. The Business Analyst within Reconciliation IT is the functional and technical SME who drives end-to-end value change for the Group’s reconciliation ecosystem. This role involves working as an Individual contributor within a team of business analysts, engaging with senior stakeholders, managing requirements for complex projects, and ensuring the alignment of IT deliverables with business strategies. The Lead IT Business Analyst acts as a trusted advisor, mentor, and facilitator within the business analysis team and plays a critical role in shaping project outcomes. Proactive, analytical, and strategic mindset, with the ability to lead complex projects and improve IT processes to support the business and organizational growth. The IT Business Analyst shall be in charge of all the requirements gathering, clarification of the request, translating them to User stories , ensuring the UAT’s are completed with end users in a timely manner. **Responsibilities** Direct Responsibilities - Requirements Gathering and Documentation - Engage with stakeholders to understand, gather, and prioritize business requirements. - Document detailed functional and technical requirements for IT solutions. - Conduct feasibility analysis, ensuring solutions align with businessobjectivesand technical capabilities. - Solution Design and Validation - Collaborate with technical teams to design IT solutions that meet business requirements. - Provide recommendations on system improvements, customizations, and best practices. - Evaluate multiple solutions to recommend the most effective and efficient approach. - Process Improvement and Optimization - Analyze current business processes and workflows toidentifyareas for improvement. - Lead process reengineering initiatives and suggest strategies for optimization. - Work closely with cross-functional teams to implement process improvements. - Project Management and Support - Act as the lead analyst on IT projects, managing project scope, timelines, and deliverables. - Coordinate and oversee the execution of project tasks, including requirements validation, testing, and user training. - Support project managers with resource planning, risk management, and status reporting. - Stakeholder Communication and Collaboration - Serve as the primary liaison between business stakeholders and IT teams. - Facilitate communication across departments, ensuring all stakeholders have a clear understanding of projectobjectivesand timelines. - Manage stakeholder expectations, address concerns, and provide regular updates on project progress. - Data Analysis and Reporting - Use data-driven insights to guide decision-making andvalidateproject success. - Developreports,metrics tomonitorperformance and track outcomes. - Present findings and recommendations to senior management and stakeholders. - Quality Assurance and Testing Support - Define andvalidateacceptance criteria for IT solutions. - Oversee andparticipatein user acceptance testing (UAT) to ensure solutions meet business requirements. - Collaborate with QA teams to resolve issues and ensure the delivery of high-quality solutions. - Mentorship and Professional Development - Provide guidance and mentorship to junior analysts and project team members. - Share best practices and support team members in developing their skills. - Contribute to the continuous improvement of business analysis practices and processes within the organization.