Relationship Manager LAP

Job description

**Company Description** KreditBee is India’s leading online credit solutions provider, serving a diverse base of over 180 million individuals, primarily young professionals across both salaried and self-employed segments. With more than 80 million registered customers and 15 million unique loan customers, KreditBee offers personal loans, business loans, loans against property (LAP), two-wheeler loans, and other tailored financial products. The company addresses credit and personal finance needs through its in-house RBI-registered NBFC, KrazyBee Services Limited, recognized as a Systemically Important NBFC. KreditBee also collaborates with over 10 established financial institutions, providing applicants exposure to a robust and scalable lending ecosystem. Team members join a fast-growing fintech organization focused on innovation, customer-centric solutions, and financial inclusion. **Role Description** The Relationship Manager LAP will manage end-to-end customer relationships for Loans Against Property, ensuring a smooth experience from lead generation to post-disbursement service. Day-to-day tasks include engaging with customers and channel partners, explaining LAP products and eligibility criteria, collecting and verifying documentation, coordinating with credit and operations teams, and tracking application progress. The role involves assessing customer requirements, supporting risk evaluation, maintaining accurate records in internal systems, and ensuring adherence to compliance and company policies. The Relationship Manager will also focus on achieving sales targets, nurturing long-term relationships, and providing timely resolution of customer queries. This is a full-time, on-site role based in Hyderabad. **Qualifications** - **Strong customer relationship management, client servicing, and stakeholder communication skills.** - **Knowledge of Loans Against Property or secured lending products, including documentation, eligibility assessment, and basic risk evaluation.** - **Sales, negotiation, and business development capabilities with a focus on achieving targets ethically and sustainably.** - Ability to work with CRM tools and lending platforms, manage data accurately, and follow standardized processes. - Attention to detail, problem-solving skills, and the capacity to handle multiple cases simultaneously without compromising quality. - Comfort working in a fast-paced fintech or BFSI environment, with adaptability to evolving systems and processes. - Bachelor’s degree in Finance, Business, Commerce, or a related field; prior experience in LAP or mortgage/secured loans is preferred. - Proficiency in English and local languages used in Hyderabad, with a customer-centric and unbiased. - **Candidates who are undergraduates with relevant experience in HL/LAP are encouraged to apply.** - **This Role is for RM handling of Loan Against Property(LAP) only- single product.** - **Loan Ticket Size:** Max up to 1 Crore loan can be funded. **What We offer:** Competitive Salary Best Variable pay-Incentives Health Insurance for Self and Family > **Immediate Joiners Preferred!**