Relationship Manager

Job description

**Job Summary:** We are looking for a skilled and customer-focused **Relationship Manager** to oversee and maintain relationships with our clients. In this role, you will be responsible for understanding client needs, offering personalized solutions, and ensuring a high level of client satisfaction to drive retention and growth. **Key Responsibilities:** - Develop and maintain strong relationships with assigned clients. - Understand client requirements and business objectives to provide tailored solutions. - Act as the main point of contact for key clients, ensuring timely and effective communication. - Identify opportunities to upsell or cross-sell products and services. - Resolve client issues promptly and effectively. - Prepare regular reports on client status and account health. - Collaborate with internal teams (Sales, Product, Operations) to meet client needs. - Ensure compliance with company policies and regulatory requirements. - Meet or exceed sales and relationship management targets. **Requirements:** - Bachelor’s degree in Business, Finance, Marketing, or a related field. - Proven experience as a Relationship Manager or in a similar client-facing role. - Strong interpersonal and communication skills. - Ability to manage multiple client accounts and priorities. - Proficiency in CRM software and MS Office. - Results-driven with a customer-first mindset. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹29,000.00 per month Benefits: - Cell phone reimbursement - Health insurance - Life insurance - Provident Fund Work Location: In person