Relationship Manager/Sales Manager

Job description

- Manage overall branch sales operations, including business development, customer service, and compliance. - Drive home loan business growth through direct sourcing, builder tie-ups, and open-market channels. - Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities. - Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement. - Develop and implement strategies to achieve branch sales targets. - Monitor branch portfolio performance and implement corrective measures. - Ensure adherence to regulatory guidelines, internal policies, and audit requirements. - Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes. - Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.