Release Manager

Job description

**Release Manager** **Location: Gurgaon** **Experience: 12+ years** **Immediate joiner Preferred.** Kindly share resume to **nsenthil.kumar@genpact.com with Sub of "Release manager" Along with Notice period.** **EXPERIENCE:** - Experience in Project Management, Release Management or related IT Operations, with a strong understanding of Agile, ITIL and Change principles - Experience of service management tooling and workflow automation. - Hands-on proficiency with AI tooling including Claude, ChatGPT, and Microsoft Copilot; familiarity with Claude Code for AI-assisted development and automation tasks is advantageous. - Demonstrated ability to design and apply effective prompt structures across generative AI tools, including system prompts, contextual instructions, and multi-turn dialogue patterns. - Experience creating reusable AI Skills and custom instructions to standardise outputs, encode team knowledge, and accelerate consistent delivery across recurring workflows. - Ability to configure and manage AI Projects, including scoped context setting, persistent instructions, and knowledge integration to support focused, multi-session work. - Practical understanding of AI Agents and agentic workflows, including designing multi-step autonomous task pipelines, tool use, and human-in-the-loop checkpoints to support release coordination and operational processes. - **Education :** Bachelors in Computer Engineering, Bachelors in Database Management, Bachelors in Information Systems, Bachelors in Information Technology, Bachelors in Network Engineering - **Professional Experience and Years of Experience :** - ADM - Database with 3-5 YEARS, - Agile with 3-5 YEARS, - Change Management with 3-5 YEARS, - Client Relationships with 3-5 YEARS, - Collaboration Tools & Methods with 3-5 YEARS, - Design Thinking with 3-5 YEARS, - Executive Presence with 3-5 YEARS, - IDSS / Cloud (Infrastructure Management) with 3-5 YEARS, Inclusion with 3-5 YEARS, - Modernizing Operations with 3-5 YEARS, - People Leadership with 3-5 YEARS, - Personal Effectiveness with 3-5 YEARS, - ServiceNow with 3-5 YEARS, - Storytelling with 3-5 YEARS, - Workplace Services (EUC) with 3-5 YEARS - **Skills :** - Windows Deployment Services (WDS), - Storage Management, Security Operations Management, - Design Thinking, - Risk Management, - Agile Methodology, - Change Management, - Storytelling, - People Leadership, - Cross-Functional Project Management, - Project Management, - Collaboration Tools, - Modernizing Operations, - Windows Server Support, - Oracle Exadata Database Machine, - Server Infrastructure, - ServiceNow Platform, - Personal Effectiveness, - Client Relations - **Primary location :** 1401-G-India: DLF Commercial Building 3, Phase V, Gurugram - **Remote type :** Hybrid - **Client specific requirement :** Experience in Project Management, strong understanding of Agile, ITIL and Change principles Hands-on proficiency with AI tooling including Claude, ChatGPT, and Microsoft Copilot; familiarity with Claude Code for AI-assisted development and automation tasks is advantageous.