S&C GN - TS&T – Digital Foundations - Resilence - Senior Manager

Job description

**Technology Resilience Senior Manager** Join our Technology Strategy & Transformation team for an exciting opportunity to help our most strategic clients unlock exceptional business value from technology. **Practice:** Technology Strategy & Transformation, Global Network **Areas of Work:** Technology Resilience **Level:** Senior Manager **Location:** Bangalore/Gurugram/Mumbai/Pune/Chennai/Kolkata/Hyderabad **Years of Exp:** 13–18+ years **Explore an Exciting Career at Accenture** Do you believe that resilience is not just a technology problem, but a business and leadership priority — and that the most valuable advice helps clients act with confidence, not just understand the risk? Do you want to help large enterprises make better decisions about protecting the services and technology estates that matter most to their business? If yes, this is the right opportunity for you. Join Accenture Technology Strategy & Transformation and work with global clients to support their journey towards business agility and digital transformation. **The Practice – A Brief Sketch** Technology Strategy & Transformation is part of Accenture Strategy and focuses on our clients’ most strategic technology priorities. Technology Resilience is a growing advisory capability within this practice that helps organisations identify fragility across complex technology estates, understand the business impact of disruption, and shape practical resilience priorities, recovery approaches, and investment decisions that senior leaders can act on. Our Global Network brings together strategy and consulting talent from across markets to help clients solve complex problems with depth, pace, and a broader point of view. As a Senior Manager in this capability, these are some of the areas you will lead: **Complex resilience engagements:** Leading end-to-end assessments across applications, infrastructure, cloud, data, and third-party dependencies to identify fragility, recovery gaps, and service continuity risks — and converting findings into clear client action. **Executive-level advisory:** Translating technology failure into business impact — including service disruption, operational loss, customer impact, and regulatory exposure — at CIO, CTO, COO, and Board-adjacent levels. **Capability and offering development:** Playing a visible role in shaping the Technology Resilience capability through offerings, proof points, thought leadership, team development, and a clear market narrative. **Role Overview** We are looking for a Senior Manager to help sell, deliver, and build Accenture’s Technology Resilience capability. The ideal candidate is a senior resilience leader with strong consulting skills and credible technical depth in one primary anchor area such as cloud, enterprise infrastructure, or network and security. This person should be able to lead the same core technical resilience conversations expected of a strong Manager—across recovery design, failover, backup and replication, dependency mapping, resilience testing, service continuity, and operational recovery—while operating with greater autonomy in executive advisory, engagement leadership, account growth, and capability building. **Key Responsibilities** **Lead Complex Resilience Engagements** - Lead technology resilience engagements across applications, infrastructure, cloud, data, and third-party dependencies to identify fragility, recovery gaps, and service continuity risks — and convert findings into clear, prioritised client action. - Translate technology failure into business impact, including service disruption, operational loss, customer impact, regulatory exposure, and resilience investment priorities, for CIO, CTO, COO, and Board-adjacent audiences. **Define Strategy and Target State** - Define target-state resilience principles, recovery approaches, operating model implications, and multi-year transformation roadmaps in partnership with cloud, infrastructure, security, and application stakeholders. - Bring a practical point of view on infrastructure strategy, reliability, and resilience engineering topics, including SLI/SLO and error-budget frameworks, observability strategy, incident response and operational learning, service management and automation operating models, resilience validation approaches, infrastructure modernization, and security and compliance integration. **Operate as a Trusted Senior Advisor** - Act as a trusted advisor to senior client stakeholders by bringing clear recommendations, strong judgment, and credible technical depth in a named resilience domain. - Own client modules or workstreams end to end with high autonomy, guide teams through structured problem-solving, and ensure outputs are commercially relevant, technically credible, and executive-ready. **Build Technology Resilience Capability** - Play a visible role in building the Technology Resilience capability through offerings, reusable assets, proof points, thought leadership, team development, and a clear market narrative that strengthens Accenture’s position in this space. - Coach junior team members and strengthen broader team capability, while helping establish Technology Resilience as a differentiated play within Technology Strategy & Transformation. **Support Account Growth** - Support account growth through opportunity shaping, proposals, solutioning, and senior client conversations by connecting differentiated advisory positioning with credible delivery pathways. **Core Skillsets & Competencies** **Technology Resilience Domain Skills** - Understanding of resilience strategy, recovery and continuity concepts, dependency risk, service availability, and operational fragility in complex technology estates. - Ability to frame resilience in business terms — service criticality, customer impact, operational disruption, regulatory exposure, resilience economics, and investment prioritisation. - Must bring strong working knowledge and clear practit