Safety Systems Associate I , PSS

Job description

**Job Overview:** Assist with the overall Safety system implementation, support, configuration, and migration related activities. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible for providing all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. Expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual. **Summary of Responsibilities:** - PV systems associate responsible for leveraging a strong combination of business and technical knowledge. - Conduct project specific configurations in Safety systems. - Maintain and document system configuration based on initial requirements and any subsequent changes. - Develop and document standard and ad hoc reports from the safety systems. - Support and educate end users and sponsors, if applicable. - Conduct routine and ad hoc data extraction (i.e., PSURs, DSURs, 6-monthly listings). - Participate in all data migration activities and documentation related to migration. - Support in Ticket management, issue resolution and escalating system issues where applicable. - Completing work assignments to the highest quality standards, adhering to relevant SOPs and keeping up to date with knowledge of current PV regulations. - Perform User Acceptance Testing and complete required documentation. - Respond to mailbox queries. - Monitor the mailbox for system failures to resolve in a timely manner. - And all other duties as needed or assigned. **Qualifications (Minimum Required):** - Life Science or IT/computing degree. - Fortrea may consider relevant and equivalent experience in lieu of educational requirements. - At least 1 year of experience with drug safety systems such as Argus/ARISg/Veeva. **Experience (Minimum Required):** - Experience in systems operations support role. - Experience working on any validated document management systems. - Good working knowledge of Microsoft office tools. - System integration knowledge. **Preferred Qualifications Include:** - Life Science or IT/computing degree. - Clinical background working with clinical systems. - Good understanding of SQL programming language. - Experience working with ticket support applications. **Physical Demands/Work Environment:** - Office Environment or remote. Learn more about our EEO & Accommodations request here .