Sales Manager - Cross Sell

Job description

**Role & responsibilities** **Department:** Sales Personal Loans (Cross Selling) **Experience:** 3–5 Years **Employment Type:** Full-time Job Summary We are seeking a dynamic and results-driven Sales Manager to lead our Personal Loan Sales team. The ideal candidate will have 3–5 years of experience in retail lending or financial services, with a proven track record in personal loan sales, cross-selling financial products, and managing high-performing sales teams. The role requires strong leadership, business development, and customer relationship management skills to drive revenue growth and achieve business objectives. Key Responsibilities - Drive personal loan sales by developing and executing effective sales strategies. - Lead, coach, and motivate a team of Sales Executives to consistently achieve business targets. - Recruit, train, and mentor team members to improve productivity and sales performance. - Identify new business opportunities through direct sales, channel partners, referrals, and corporate tie-ups. - Promote cross-selling of financial products such as insurance, credit cards, savings accounts, and other retail banking products. - Build and maintain strong relationships with customers, business partners, and key stakeholders. - Monitor daily sales activities, pipeline management, and conversion ratios. - Ensure timely loan processing by coordinating with credit, operations, and underwriting teams. - Maintain portfolio quality by adhering to company policies, compliance requirements, and risk management guidelines. - Analyze market trends, competitor activities, and customer requirements to identify growth opportunities. - Prepare and present sales reports, forecasts, and performance dashboards to management. Eligibility Criteria - Bachelor's degree in any discipline; MBA (Marketing, Finance, or related field) is preferred. - 3–5 years of experience in Personal Loan Sales, Retail Assets, NBFC, Banking, or Financial Services. - Proven experience in leading and managing sales teams. - Demonstrated success in achieving and exceeding sales targets. - Experience in cross-selling multiple financial products. - Willingness to travel extensively within the assigned territory. Required Skills - Strong leadership and people management skills. - Excellent communication, negotiation, and presentation abilities. - Customer-focused with exceptional relationship management skills. - Strong analytical and decision-making capabilities. - Ability to work in a target-driven and fast-paced environment. - Good knowledge of retail lending products, loan processes, and compliance requirements. - Proficiency in CRM tools and Microsoft Office applications. Key Performance Indicators (KPIs) - Achievement of personal loan sales targets. - Team productivity and target achievement. - Cross-selling revenue and product penetration. - Customer acquisition and retention. - Portfolio quality and delinquency control. - Team development and employee engagement. What We Offer - Competitive salary with attractive performance incentives. - Leadership opportunities and career advancement. - Comprehensive training and professional development programs. - Supportive and collaborative work environment. - Exposure to a fast-growing retail lending business. - Employee recognition and rewards for outstanding performance. **Preferred candidate profile**