Sales Manager (Inside)

Job description

Key Responsibilities - Lead, mentor, and manage a team of Inside Sales Executives. - Drive sales targets and ensure consistent team performance. - Monitor daily sales activities, call quality, and conversion metrics. - Develop and implement sales strategies to maximize revenue. - Conduct regular coaching sessions and performance reviews. - Collaborate with marketing and operations teams to improve lead quality and conversion. - Prepare sales reports, forecasts, and MIS for management. - Handle customer escalations and ensure a high level of customer satisfaction. - Ensure adherence to sales processes and CRM updates. - Recruit, train, and onboard new team members. Requirements - Bachelor's degree in Business, Marketing, or a related field. - **38 years** of Inside Sales experience with **at least 1–2 years in team handling**. - Strong leadership and people management skills. - Excellent communication and negotiation skills. - Experience in CRM tools and Microsoft Excel. - Ability to work in a fast-paced, target-driven environment. - Strong analytical and problem-solving skills.