Sales Manager MICE

Job description

**Company Description** Radisson Hotel Group is an international hospitality company with more than 1,600 hotels in operation and under development across over 100 countries in EMEA and APAC. The Group is in a strong growth phase, expanding its diverse portfolio of brands under the Radisson Hotels umbrella, including Radisson Blu, Radisson RED, Park Inn by Radisson, and others. Guided by the brand promise “Every Moment Matters” and a distinctive “Yes I Can!” service ethos, Radisson focuses on delivering memorable guest experiences. Its Radisson Rewards loyalty program and Radisson Meetings offering provide streamlined, tailored solutions, including 100% carbon-neutral meetings. Radisson Hotel Group is committed to caring for people, communities, and the planet, with a goal to be Net Zero by 2050 and all hotels aligned with Hotel Sustainability Basics. **Role Description** The Sales Manager MICE (Meetings, Incentives, Conferences, and Events) is a full-time, on-site role based at Radisson Hotel Group in Faridabad. This role is responsible for driving MICE revenue by identifying and converting new business leads, nurturing existing client relationships, and managing key accounts in the corporate, association, and travel segments. The Sales Manager MICE will handle the full sales cycle: prospecting, preparing proposals and contracts, conducting site inspections, negotiating rates and terms, and ensuring accurate follow-up and reporting. Daily tasks include close collaboration with the events and operations teams to ensure seamless execution of meetings and events in line with Radisson Meetings standards and sustainability commitments. The role also involves monitoring market trends, participating in sales calls and trade events, maintaining an up-to-date CRM, and contributing to local sales strategies to maximize occupancy and profitability. **Qualifications** - Demonstrated experience in MICE or corporate group sales, ideally within an international hotel or hospitality environment. - Strong skills in relationship management, client servicing, and key account handling to build and maintain long-term partnerships. - Proven ability in negotiation, deal closing, and revenue optimization, with a focus on achieving and surpassing sales targets. - Competence in event coordination and understanding of meeting and conference operational requirements to ensure successful delivery. - Excellent communication and presentation skills, with the ability to interact confidently with diverse stakeholders and decision-makers. - Comfort with CRM systems, sales reporting tools, and basic data analysis for pipeline management and performance tracking. - Knowledge of local and regional MICE market trends in Faridabad/Delhi NCR and the wider business travel landscape. - Bachelor’s degree in hospitality, business, marketing, or a related field, or equivalent professional experience. - Ability to work collaboratively within