Sales Officer

Job description

**Company Description** HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a comprehensive range of financial products and services. With thousands of branches and ATMs across cities and towns, the Bank provides accessible banking solutions to individuals, MSMEs, and large corporations. Founded with the mission to be a “World-class Indian Bank,” HDFC Bank focuses on product innovation, customer-centric services, and operational excellence. Following its merger with HDFC Ltd, the Bank offers strengthened home loan and housing finance solutions across urban and rural markets. Through its CSR initiative, Parivartan, HDFC Bank also drives social impact across education, healthcare, skills training, and sustainable livelihoods. **Role Description** The Sales Officer role at HDFC Bank is an on-site position based in Rath. The role involves identifying prospective customers, generating leads, and promoting relevant banking products and services in the local market. The Sales Officer will manage daily sales operations, follow up on customer inquiries, and support channel partners to achieve assigned targets. Responsibilities include maintaining strong customer relationships, ensuring high-quality service during and after the sales process, and adhering to all bank policies, compliance standards, and documentation requirements. The role also requires regular market visits, reporting on sales performance, and collaborating with branch teams to drive overall business growth. **Qualifications** - Candidates should possess strong Customer Service skills to handle queries, resolve issues, and provide a positive banking experience. - Candidates should possess Lead Generation and prospecting skills to identify, qualify, and convert potential customers. - Candidates should possess effective Communication skills for clear, professional interaction with customers, colleagues, and channel partners. - Candidates should possess Sales Operations skills to manage daily sales activities, documentation, and compliance processes. - Candidates should possess Channel Sales skills to work with external partners and local networks to increase product reach. - Additional beneficial qualifications include knowledge of retail banking products, target-driven mindset, familiarity with local market dynamics, and basic proficiency in digital tools and MS Office. - Preferred educational background: bachelor’s degree in business, commerce, or a related field, or equivalent professional experience in sales or banking. - Ability to work on-site in Rath, travel locally as required, and maintain integrity and adherence to HDFC Bank’s ethical and compliance standards.