Salesforce FSL Technical Lead

Job description

**Qualifications, Experience & Specialist Skills:** **Essential:** - Understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile App - Excellent knowledge of Salesforce, FSL -Configuration & Customization - Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC). - Integration skills -REST,SOAP - Manage API integrations and web services. - Experience on Flows, Process builder and Trigger development - 7+ years IT/FSM/SFDC experience preferable - Minimum 5 years experience on FSL Configuration, architecture, and development - Experience as Salesforce Technical Architect preferable. - Should be certified on Salesforce with at least Platform Developer I and Admin - Good working functional and technical knowledge of Salesforce product ( FSL, Service Cloud) - Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git - Strong understanding of data migration tools and processes regarding Salesforce **Key Responsibilities:** - Provide technical leadership and guidance for FSL implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development - Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to junior developers - Provide the necessary guidance to estimate user stories - Clarify any ambiguity with the user story requirements and baseline the estimation - Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing. - Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. - Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements - Participate in the full software development life cycle from technical design to development, testing and deployment