Salesforce QA

Job description

**About Ascendion** Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: - Build the coolest tech for world’s leading brands - Solve complex problems – and learn new skills - Experience the power of transforming digital engineering for Fortune 500 clients - Master your craft with leading training programs and hands-on experience **Experience a community of change makers!** Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. **Job Title: QA Engineer** **Location : Remote** **Job Summary** We are seeking a highly skilled Senior Salesforce Quality Assurance Engineer to join our team. The ideal candidate will be responsible for ensuring the quality and reliability of Salesforce PSA (Professional Services Automation) implementations, customizations, and integrations. You will work closely with developers, business systems analysts, and stakeholders to understand requirements, design test strategies, and automate test cases to improve product quality and speed of delivery. Key Responsibilities - Collaborate with cross-functional teams (developers, business systems analysts, and product owners) to develop a test strategy that ensures comprehensive test coverage of Salesforce solutions. - Perform functional, regression, integration, and system testing on Salesforce implementations, including workflows, custom objects, and integrations with other systems. - Design and implement automated test frameworks for Salesforce testing using tools like Selenium, Polarion, or similar. - Provide feedback to the development team to improve coding and design practices from a quality standpoint. - Create detailed test plans, test cases, and test scripts for both manual and automated testing. Ensure proper documentation of defects and resolutions. - Conduct performance and load testing for Salesforce solutions to ensure scalability and performance. - Mentor junior QA team members, drive best practices for QA in the Salesforce environment, and foster a culture of quality within the team. - Test integrations between Salesforce and other systems (e.g., ERP, marketing platforms) to ensure seamless data flow and process alignment. - Log and track defects using tools like JIRA, ensuring that they are resolved in a timely manner. **Required Skills** - At least 5 years of experience working with Salesforce platform, with deep knowledge of Sales Cloud, Service Cloud, and custom development (APEX, Visualforce). - Strong understanding of QA methodologies, best practices, and tools. Experience with automated testing frameworks like Selenium, Polarian, or equivalent. - Experience in automating Salesforce test cases using tools such as Selenium WebDriver, TestNG, JUnit, or equivalent. Experience with CI/CD tools like Jenkins is preferred. - Expertise in functional testing, regression testing, system testing, and UAT. Familiarity with performance testing and load testing tools. - Understanding of APEX test classes and how to create them to ensure code coverage and quality within Salesforce. - Experience testing APIs and integrations (REST, SOAP) between Salesforce and other third-party systems. - Strong analytical and problem-solving skills with the ability to troubleshoot complex issues in Salesforce implementations. - Ability to mentor junior team members and drive best practices. - Familiarity with Agile development and Scrum methodologies. - Excellent communication and collaboration skills to work effectively with cross-functional teams. - Proficiency in tools like JIRA, Confluence, Git, Bitbucket - Salesforce certifications such as Salesforce Administrator, Salesforce Developer, or Salesforce QA Specialist. - Strong verbal and written communication skills. - Ability to work both independently and in a team-oriented, collaborative environment. - Proactive attitude and willingness to learn new technologies.