Salesforce QA Engineer

Job description

Job Summary We are seeking a Salesforce QA Engineer with 3+ years of experience in manual and automation, who can leverage AI tools to improve testing speed, coverage, and quality. You will work closely with Product and Development teams to ensure reliable releases through strong test design, execution, automation frameworks, and data-driven quality practices. Job Requirements Key Responsibilities: Manual Testing: - Strong manual testing experience in Salesforce Sales Cloud (Salesforce Sales Cloud (Navigation, validations, Permission sets/groups, Reports creation etc) - Analyze requirements/user stories and createtest plans, test scenarios, and detailed test cases - Executefunctional, regression, smoke, sanity, exploratory, and UI testingacross web/mobile applications - Ensure end-to-end validation of workflows, edge cases, and cross-browser compatibility - Perform data validation and transformation testing in IICS - Ensure proper data integration and flows between systems (e.g., SFDC, CPQ, ERP, and compensation tools). - Test SPIFF configurations and workflows in Salesforce. - Validate SPIFF calculation logic, rules, and payout accuracy based on defined business requirements. Automation Testing: - Design, develop, and maintainautomation test scriptsfor UI and API - Build/maintain automation frameworks using tools like: Selenium / Playwright / Opkey - Integrate automation withCI/CD pipelinesand improve execution reliability - Track automation coverage and continuously optimize flaky tests AI-Assisted QA / Testing (Required): - Use AI tools (e.g.,ChatGPT/Copilotor equivalent) to: - Generate/refine test cases, test data, and edge-case scenarios - Assist in writing/optimizing automation scripts and locators - Summarize logs, identify patterns in failures, and accelerate RCA - Apply AI responsibly while ensuring correctness, security, and adherence to engineering standards Collaboration & Quality Process: - Log and track defects usingJira/Azure DevOps, ensuring clear repro steps and evidence - Participate in Agile ceremonies (standups, grooming, sprint planning, retrospectives) - Provide release sign-off inputs via test reports, metrics, and risk assessment Required Skills & Technical Competencies: Core QA: - Strong knowledge ofSDLC/STLC, defect lifecycle, and QA best practices - Hands-on experience intest case design techniques(boundary, equivalence, negative testing) - Experience withAgile/Scrumteams Automation & Programming: - Strong exposure to at least one language:Java / Python / JavaScript/TypeScript - Familiarity with test frameworks:TestNG/JUnit, PyTest - Experience withGitand branching strategies Database & Debugging: - Ability to writeSOQL, SQL queriesfor validation - Ability to read logs and use browser dev tools for troubleshooting CI/CD & Test Management (Good to Have): - CI/CD exposure:Jenkins / GitHub Actions / GitLab CI / Azure Pipelines - Test management tools:Azure Devops/Jira - Reporting:Allure / Extent Reports Education Bachelor’s degree in computer science/IT engineering, master’s degree in computer science. Minimum of 3 years of experience in Salesforce testing.