Salesforce Qa Lead

Job description

**Role & responsibilities** - Define and implement end-to-end QA strategy for Salesforce applications. - Lead a team of QA engineers, providing guidance, mentorship, and performance support. - Prepare and review Test Plans, Test Strategies, Test Cases, and Traceability Matrices. - Drive Functional, Integration, Regression, System, UAT, and End-to-End testing activities. - Validate Salesforce configurations, workflows, profiles, roles, security settings, reports, and dashboards. - Collaborate with Business Analysts, Developers, Product Owners, and Stakeholders to ensure quality delivery. - Lead defect triage meetings and monitor defect lifecycle management. - Manage test estimation, resource planning, and QA project deliverables. - Develop and maintain automation frameworks for Salesforce applications. - Ensure compliance with Agile/Scrum methodologies and release management processes. - Provide QA metrics, dashboards, and status reports to stakeholders. - Support CI/CD and DevOps initiatives for Salesforce deployments. Required Skills - Strong experience in Salesforce CRM Testing. - Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and CPQ. - Expertise in Test Planning, Test Strategy, Defect Management, and Test Execution. - Experience with Automation Testing tools such as Selenium, Tosca, or similar frameworks. - Strong understanding of API Testing (REST/SOAP) and integration testing. - Experience with Jira, Azure DevOps, HP ALM, or similar test management tools. - Knowledge of Salesforce Objects, Workflows, Flows, Validation Rules, Profiles, Roles, Reports, and Dashboards. - Experience in Agile/Scrum environments. - Strong stakeholder management and communication skills. **Preferred candidate profile**