SAP APO LEAD

Job description

About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – We are looking for SAP APO LEAD. Educational Background – Any Graduate. Experience-12+ years. Location-Noida/Pune/Chennai/Mumbai/Bangalore/Hyderabad Job Summary We are looking for an experienced SAP SCM APO Consultant to support an AMS-based SAP landscape. The role involves end-to-end support of APO processes including demand planning, supply network planning, and production planning, ensuring stable and optimized supply chain operations. Key Responsibilities AMS / Support Responsibilities • Provide L2/L3 AMS support for SAP APO processes • Handle incidents, service requests, problem management, and minor enhancements • Perform root cause analysis (RCA) and implement permanent fixes • Monitor and ensure SLA adherence and ticket closure efficiency • Support planning cycle activities • Coordinate with cross-functional teams for issue resolution • Maintain documentation, KT materials, and SOPs • Drive continuous improvement initiatives SAP APO Functional Responsibilities • Demand Planning (DP) – Forecasting, planning books, macros • Supply Network Planning (SNP) – Heuristics, CTM, deployment • Production Planning & Detailed Scheduling (PP/DS) • Resolve planning inconsistencies and master data issues • Support integration with ECC • Work on CIF integration and data consistency Integration & Technical Responsibilities • Support APO–ECC integration • Monitor CIF queues and background jobs • Resolve planning and integration issues • Work with ABAP team for debugging Governance & Process Excellence • Follow ITIL processes • Participate in ticket trend analysis • Drive process improvements and automation • Support audit and reporting needs