SAP FSM Consultant
Infosys · Bengaluru, Karnataka, India
Infosys · Bengaluru, Karnataka, India
**Educational Requirements** Bachelor of Engineering **Service Line** Enterprise Package Application Services **Responsibilities** - Implement and support SAP FSM solutions across full lifecycle projects. - Configure, customize, and test FSM scenarios as per client requirements. - Identify gaps, issues, and propose workarounds; prepare RICEFW documents, functional/technical designs, and test cases. - Conduct workshops, demos, and presentations for clients. - Perform SAP FSM system setup and administration tasks. - Configure FSM functionalities including Resource Planner, Scheduling, Dispatching, Service Fulfillment, Time & Material Journal approval, Smart Forms, and Business Rules. - Manage Crowd Service and foundational services like Auto Scheduling policies. - Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI, design groovy scripts for CPI. - Develop custom reports using Jaspersoft and handle custom developments and data replication. - Support project phases: Requirement Gathering, Business Process Design, Configuration, Testing, Cutover, Training, Hypercare, and Enhancements.