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Job description

- **Key Responsibilities** **Data Integration & Operations Management** - Monitor data loads and perform error remediation to ensure data accuracy and completeness - Conduct reconciliation of data before and during planning cycles - Review, troubleshoot, and remediate batch jobs to ensure uninterrupted operations - Manage integration between SAC and boundary/source applications **System Performance & Stability** - Monitor overall SAC system performance and proactively identify issues - Analyze system bottlenecks and implement performance improvement measures - Work closely with SAP on OSS notes, incident resolution, and follow-ups - Apply recommended OSS notes and server-level configurations to enhance system efficiency **Security & Access Management** - Manage role-based access controls (RBAC), including defining who can view or edit forecasts - Implement and maintain data-level security (e.g., region and product-level restrictions) - Administer user roles, permissions, and assignments across SAC environments - Ensure compliance with enterprise security and governance standards **Platform Governance & Continuous Improvement** - Establish and enforce SAC administration best practices and governance frameworks - Ensure data integrity, auditability, and compliance with planning policies - Partner with IT, Finance, and business teams to support planning cycles and resolve issues - Drive continuous improvement in system performance, reliability, and user experience **Collaboration & Stakeholder Management** - Act as the primary point of contact for SAC administration and operational support - Collaborate with SAP, integration teams, and internal stakeholders to resolve complex issues - Support global users and provide guidance on system usage and best practices **Required Skills & Qualifications** - Strong hands-on experience with **SAP Analytics Cloud (Planning Administration)** - Proven experience in **data load monitoring, reconciliation, and batch job management** - Expertise in **system performance monitoring and optimization** - Experience working with **SAP OSS notes and support processes** - Strong knowledge of **role-based access control and data security models** - Familiarity with **data integration (APIs, flat files, enterprise systems)** - Excellent problem-solving, analytical, and communication skills - Ability to manage operations in a **global, cross-functional environment** **Preferred Qualifications** - Experience in **enterprise SAC Planning implementations and support models** - Familiarity with **SAP ecosystem (S/4HANA, BW, Datasphere, etc.)** - Exposure to **financial planning cycles and processes** - Experience supporting **onshore/offshore delivery models**