SAP Technical Lead
Tata Consultancy Services · Delhi, Delhi, India
Tata Consultancy Services · Delhi, Delhi, India
Role - **SAP Lead – Application Support & Development** Required Technical Skill Set- **SAP Lead – Application Support & Development** Desired Experience Range- **15+ Yrs** Location of Requirement - **Noida** **Desired Competencies (Technical/Behavioral Competency)** **Must-Have** - **15+ years** of overall SAP experience - Solid **techno** ‑ **functional understanding** of core SAP modules (e.g., FI, MM, SD, HR, PP – depending on landscape). - Proven experience leading **application support and enhancement engagements** . - Strong experience in **incident, problem, change, and release management** . - Working knowledge of **SAP ECC and/or S/4HANA architectures** . **Good-to-Have** - Exposure to SAP S/4HANA migrations or upgrades. - Knowledge of SAP Solution Manager, ChaRM, and monitoring tools. - ITIL / PMP / Prince2 / Agile certifications. - Experience in global delivery and multi‑vendor environments. **Responsibility of / Expectations from the Role** **Technical & Solution Leadership** - Lead SAP design, development, enhancement, and support activities across SAP modules (ECC / S/4HANA as applicable). - Understanding of technical areas including **ABAP, OO ABAP, Interfaces (IDocs, RFCs, APIs), Forms (SmartForms/Adobe), Enhancements, Workflows** , and integrations. - Ensure compliance with SAP best practices, development standards, performance optimization, and security guidelines. - Drive technical root cause analysis and resolution for complex production incidents. **Application Support Management** - Own **L2/L3 support delivery** , ensuring adherence to SLAs, KPIs, and service quality metrics. - Lead incident, problem, and change management activities; ensure permanent fixes and prevention of recurring issues. - Coordinate with functional teams, Basis, Security, and external vendors for issue resolution and system stability. - Support audits, transport management, and system health checks. **Development & Enhancements** - Lead estimation, planning, and execution of SAP enhancements, custom developments, and minor projects. - Translate business and functional requirements into robust technical solutions.