SCCM / MECM Administrator

Job description

**Role:SCCM / MECM Administrator** **Required Technical Skill Set: SCCM/MECM** **Desired Experience Range: 4-7 Yrs (IT IS Engineer)** **Location: Pune** **Desired Competencies (Technical/Behavioral Competency)** **Must-Have\\*\\*** **(Ideally should not be more than 5-7)** - Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment. - Good Understanding of ITSM process - Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.) - Escalation for End user computing issues and complains received from business users. - Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery. - Effort analysis, work allocation, resource planning and optimization. - Preparation of daily/weekly/monthly reports (internal and to client) - Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA **Good-to-Have** - Good understanding of IT infrastructure tools like Intune, EMA, MDM - Vulnerability management - Hands-on experience in Powershell scripting - Hands-on experience in WDS, managing PXE - Proactive monitoring and strong follow-up practices to ensure overall compliance - Hands-on experience in Intune / AutoPilot - Understanding on latest technologies and their applications - Motivational behavior among team is appreciated - Ready to accept new changes in process or project - **Responsibility of / Expectations from the Role** **1** Should be able to perform day to day operation work, Release and Change requests **2** Automation centractic **3** Proactive approach to bring upcoming technology **4** Learning attitude and self motivated **5** Ensuring all compliance parameters viz. patching, application, client health etc. **6** Good Verbal and written communication