SCCM patch management
Infosys · Hyderabad, Telangana, India
Infosys · Hyderabad, Telangana, India
Job Summary The SCCM Patch Management Administrator is responsible for planning, deploying, monitoring, and reporting Windows and thirdparty patch updates using Microsoft System Center Configuration Manager (SCCM / MECM). The role ensures systems are secure, compliant, and up to date while minimizing business disruption. Key Responsibilities Patch Management - Plan, schedule, and deploy monthly and emergency patches using **SCCM / MECM** - Manage **Windows OS security updates**, cumulative updates, and feature updates - Perform **patch testing** in preproduction environments before production rollout - Handle **out-of-band and zeroday patch deployments** - Monitor patch deployment status and remediate failed installations SCCM Administration - Maintain and manage **Software Update Groups (SUGs)** - Configure and manage **Distribution Points (DPs)** and boundaries - Troubleshoot SCCM client issues related to patching - Maintain **WSUS integration** with SCCM - Perform SCCM health checks and basic administration tasks Compliance & Reporting - Track patch compliance levels across servers and endpoints - Generate and present **patch compliance reports** to management - Ensure systems meet internal security and audit requirements - Support security audits and vulnerability remediation efforts Incident & Change Management - Coordinate patching activities during maintenance windows - Work closely with application owners and infrastructure teams - Follow ITIL processes for **Change, Incident, and Problem Management** - Provide L2/L3 support for patch-related issues - 3-15years