Scrum Master - Agile delivery

Job description

Educational Requirements Bachelor of Engineering Service Line Data Analytics Unit Responsibilities - Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure consistent Agile execution. - Coach team members on Scrum principles, Agile mindset, and continuous improvement practices to enhance delivery predictability and quality. - Identify, track, and proactively remove impediments; escalate risks and dependencies appropriately to protect sprint goals. - Partner with Product Owners and stakeholders to support backlog readiness, prioritization discussions, and clear acceptance criteria. - Drive client handling activities: manage expectations, communicate progress, and facilitate alignment on scope, timelines, and delivery outcomes. - Maintain delivery transparency using Agile metrics and reporting (e.g., sprint progress, velocity trends, burn-down/burn-up, risks/issues). - Support multi-team coordination where applicable, ensuring dependency management and consistent ways of working across squads. - Promote a healthy team culture by encouraging collaboration, accountability, and constructive conflict resolution. Additional Responsibilities: - Bachelors degree or equivalent practical experience. - 59 years of overall experience with strong hands-on experience as a Scrum Master in Agile delivery environments. - Demonstrated expertise in Agile methodology and Scrum practices, including facilitation and coaching of teams. - Proven experience in client handling, stakeholder communication, and managing delivery expectations. - Experience creating and maintaining clear delivery reports and status updates for internal and external stakeholders. - Preferred Qualifications:Experience supporting multiple teams or complex programs with cross-team dependencies and shared milestones. - Strong reporting and storytelling skillsable to translate metrics into insights, actions, and clear executive-ready updates. - Ability to drive continuous improvement initiatives using retrospective outcomes and measurable team health indicators. - Strong facilitation skills for client workshops, requirement clarification sessions, and alignment meetings. - Exposure to Agile scaling practices and working with distributed teams across time zones. Technical and Professional Requirements: Scrum Master(Agile Methodology, Client Handling, Reporting) Preferred Skills: Foundational->Development Methodology->Infosys Global Agile methodology->Scrum master