Senior Analyst, Client Reporting & Fee Billing

Job description

**Job Description for Senior Analyst, IOO Client Reporting & Fee Billing** **Role Overview:** The Senior Analyst in Investment Operations Outsourcing (IOO), Client Reporting and Fee Billing, is responsible for the accurate, timely, and complete delivery of client reports, valuations, and fee billing outputs for Investment Management clients. The role supports daily, monthly, and periodic reporting deliverables, acts as a key operational contact for the home location, and resolves complex reporting or billing issues. The Senior Analyst works closely with internal Operations teams, Custodians, and third party providers to ensure high service quality, strong control discipline, and continuous improvement in client delivery. **Key Responsibilities** - Own the end to end delivery of client reporting and fee billing outputs, ensuring accuracy, completeness, and adherence to agreed timelines. - Generate, review, and validate valuation, investment, performance, and fee reports in line with client agreements and internal standards. - Ensure all deliverables meet agreed Service Level Documents (SLDs), SLAs, and KPIs. - Act as an Accounting / Reporting / Fee Billing SME contact for the home location, supporting resolution of complex transactions and reporting queries. - Respond promptly and professionally to queries from home location teams, clients, auditors, custodians, and third parties. - Ensure issues, risks, and delays are escalated appropriately and in a timely manner, with clear status updates and proposed actions. - Maintain high standards of data integrity, accuracy, and timeliness, ensuring outputs are compliant with internal controls and audit expectations. - Execute processes in line with approved procedures and control frameworks, supporting audit and regulatory reviews. - Ensure sustained performance against accuracy and timeliness metrics as per agreed SLDs. - Identify recurring issues, manual dependencies, or inefficiencies in reporting and billing processes and raise improvement opportunities. - Assist with testing activities for ongoing initiatives, enhancements, or change projects as requested. - Contribute to continuous improvement of service delivery and operational resilience. - Work collaboratively within the Client Administration and Reporting team, demonstrating a strong willingness to support peers during peak periods or coverage needs. - Build and maintain effective working relationships across Operations, Custody, Technology, and other internal teams. - Consistently demonstrate a client centric mindset, aiming to meet and exceed client expectations. **Experience & Qualifications** - 2 3 years of experience in Financial Services, preferably within Investment Management, Asset Management, or Investment Banking Operations. - For IJP, minimum 2+years in the current role as Analyst role or lateral role with 1+years of experience. - Strong working knowledge of financial instruments, capital markets, trade lifecycle concepts, valuations, and client reporting processes. - Bachelor s degree in finance, Economics, Business, or a related discipline (or equivalent relevant work experience). - Strong working knowledge of Microsoft Excel and reporting tools. **Skills & Key Competencies** - Analytical & Problem Solving: Ability to assess complex reporting and billing issues and drive effective resolution. - Attention to Detail: High levels of accuracy and control discipline in all deliverables. - Communication: Strong written and verbal communication skills with the ability to engage confidently with internal teams, clients, and auditors. - Collaboration & Ownership: Willingness to support team objectives, raise issues early, and follow through to closure. - Sense of Urgency & Escalation Discipline: Demonstrates appropriate judgement in escalating risks, delays, or control concerns. - Sustained Performance: Proven ability to consistently meet accuracy, timeliness, and quality expectations over time. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.