Senior Associate – Community Relationship, ETRetail

Job description

At Times Internet we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions. Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt. We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level! Website : http://www.timesinternet.in **About Business Unit: ETB2B** ETB2B was started 6 years back as an intrapreneurial venture where the idea was to go deeper within the different industries ETB2B runs specialized B2B media portals & communities covering news, opinion, analysis etc. These niche portals are either based on industry ( like auto, telecom etc) or function ( CIO, CFO etc). Here are portals that we run: ETAuto.com, ETTelecom.com , ETCIO.com, ETRetail.com, ETEnergyWorld.com, ETRealty.com, ETGovernment.com, ETTravelworld.com, ETHospitalityworld.com, ETCISO.in, ETBrandEquity.com, ETCFO.com, ETHealthworld.com, ETBFSI.com , ETHRworld.com, ETLegalWorld.com Apart from media verticals, we also run ETMasterclass.com and vconfex.com. **Position - Senior Associate – Community Relationship, ETRetail** **About ET Retail** ETRetail, a part of ETB2B (The Economic Times Business Verticals), is India's leading media platform for the retail and e-commerce ecosystem. Through insightful journalism, flagship conferences, leadership forums, roundtables, awards, webinars, and digital communities, ETRetail connects retailers, D2C brands, e-commerce leaders, technology providers, investors, and policymakers to shape the future of the industry. **Role Overview** We are looking for a dynamic and relationship-driven **Senior Associate – Community Relationship** to build, nurture, and grow ETRetail's leadership community. The role is responsible for engaging senior retail professionals throughout the year, strengthening relationships with key stakeholders, and creating meaningful touchpoints that enhance community participation across digital and on-ground platforms. **Key Responsibilities** - Build and nurture long-term relationships with CXOs, retail leaders, D2C founders, e-commerce executives, industry associations, and ecosystem partners. - Drive year-round community engagement through webinars, roundtables, networking sessions, surveys, newsletters, and exclusive member initiatives. - Identify, onboard, and engage influential industry leaders to strengthen the ETRetail community. - Plan and execute virtual and physical community events in collaboration with editorial, marketing, sales, and production teams. - Manage member communications across email campaigns, LinkedIn, WhatsApp communities, social media, and other digital engagement channels. - Collaborate with editorial teams to gather community insights, identify trending industry topics, and support the development of high-impact content and event agendas. - Track community engagement metrics, participation levels, member feedback, and retention to recommend initiatives that improve member experience. - Work closely with internal teams to deliver seamless community experiences across conferences, awards, leadership forums, and special initiatives. - Support strategic partnerships that help expand the ETRetail community and increase industry participation. **Qualifications & Skills** - 3–6 years of experience in community management, stakeholder engagement, partnerships, events, business development, or relationship management. - Proven ability to build and manage professional communities and senior stakeholder relationships. - Excellent verbal and written communication, networking, and presentation skills. - Bachelor's degree in Business, Marketing, Communications, Media, or a related discipline. A postgraduate qualification is an added advantage. - Prior experience in B2B media, retail, professional associations, industry communities, or event-driven organizations will be preferred. Interested candidates may share their resume on neetu.arora@timesinternet.in