Senior Associate Consultant - Quality
Infosys · State of Telangāna, India
Infosys · State of Telangāna, India
## **Key Responsibilities:** - Process Excellence culture building - Deploy Process Improvement framework for the engagement s - On need basis conduct short or refresher 3hrs sessions on continuous improvement at engagement level - Improvement opportunity identification - Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities - Process operations business data analysis to identify improvement opportunities - Validation of opportunities creation of the projects - Improvement projects implementation - Mentor Process Improvement projects YB GB BB to enable the operations resources to implement the improvement through structured approach - Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs - Co ordinate with lead developer for automation opportunity identification and project execution - Govern the process of validation and sign off of the project closures in the project management portal - Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects - Branding - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement - Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance - Client Management - Participate in client interactions to present the process improvement case studies ## **Preferred Skills:** Quality->Quality Consulting