Senior Associate-Order to Cash-Collections

Job description

• Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators • Achieve monthly cash collection targets by actively chasing customers • Attend and participate in collection meetings by updating and keeping manager informed of current statuses. • Enforce credit policy and assure adherence to accepted standards • Establish and maintain positive relationships with cross functional teams involved in AR process • Maintain agreed upon reporting metrics associated with individual portfolios • Ability to negotiate and manage relationships • Strong problem solving and customer service skills • Ability to Prioritize and multi-task is essential • Run credit checks on new business • Process month end closing entries in a timely manner • Involvement on Special Projects as necessary • Minimum of 3 years Collections experience in a fast-paced target driven business • Confident, adaptable and ability to work effectively under pressure • SAP & QuickBooks system experience an advantage • Preferred skills in pivot tables, VLOOKUP’s and spreadsheets • Strong communication, interpersonal, detail and team oriented, problem solving skills