Senior Business Analyst

Job description

***You can become a part of*** … a truly aspirational brand, one of India’s fastest growing fintech companies that offers a range of financial services & products for merchants, kirana store owners and end consumers. Valued at over $2.8 Bn within a short span of 3+ years, we focus on empowering small business owners and retailers with business ranging from QR & PoS payments to easy loans to high-yield investment products which in turn enables them to grow and transform. We understand that business and culture are two sides of the same coin. So, alongside business, we are equally focused on building a culture where employees succeed unconditionally. We believe we are in an ever-evolving space with immense opportunity to build for Bharat! Our people will enable this journey with their ideas, innovations and capabilities. We value diversity, where we encourage different points of view, ways of thinking, new capabilities to strengthen and improve the lives of our customers. And that is not all, we have a lot of fun while we explore new ideas, solve real problems, collaborate, connect - and we do it all together. Connect with us over social media, coffee or call. We promise to excite you with an opportunity that will ***“change the game”*** ! ***In this role, you have the opportunity to***  Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical metrics for the Business  Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement  Be an integral part of the platform strategy team and will get to define the critical metrics. You'll also monitor performance trends and influence any interventions, based on performance  Work closely with a team of dynamic and professional individuals ***Responsibilities will include*** **Functional Expertise** - Experience in business analytics, strategy, consulting, product analytics, or related functions. - Strong proficiency in SQL, Python and Excel. - Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar platforms. - Ability to define, track, and monitor business KPIs and build executive dashboards. - Strong understanding of experimentation, A/B testing, cohort analysis, funnel analysis, and business performance measurement. - Experience working with large datasets to identify trends, opportunities, and operational inefficiencies. - Familiarity with financial modeling, business case development, and impact estimation. - Understanding of fintech, payments, lending, or digital ecosystems is must. - Ability to independently manage end-to-end analytical projects—from problem definition to recommendation and implementation support. **Problem Solving** - Break down ambiguous business questions into structured analytical frameworks. - Identify root causes rather than symptoms through quantitative and qualitative analysis. - Generate actionable recommendations supported by data and business context. - Balance analytical rigor with speed, prioritizing high-impact opportunities. - Evaluate trade-offs across customer experience, operational efficiency, revenue, and risk. - Anticipate downstream implications of strategic decisions and recommend scalable solutions. - Demonstrate ownership by proactively identifying problems before they become business issues. - Communicate insights in a concise, executive-friendly manner with clear recommendations. **Interaction:** - Partner closely with Product, Engineering, Business, Operations, Risk, and Leadership teams to drive strategic initiatives. - Translate business requirements into analytical problems and actionable workstreams. - Present insights and recommendations confidently to senior stakeholders. - Build credibility through data-backed decision making and thoughtful communication. - Drive collaboration across teams to ensure successful execution of strategic initiatives. - Exhibit a high degree of ownership, curiosity, and bias for action. ***To succeed in the role*** ***Impact*** ● Influence strategic decisions through high-quality analysis and actionable insights. ● Identify opportunities that improve platform adoption, operational efficiency, customer experience, and business growth. **Challenges & Decisions** ● Operate effectively with incomplete information and evolving business requirements. ● Make informed recommendations by balancing data, business intuition, customer needs, and operational constraints. ● Challenge assumptions constructively and advocate for decisions backed by evidence. ● Demonstrate strong ownership by making independent decisions within the scope of the role and seeking alignment where broader organizational impact exists. ● Adapt quickly to changing priorities while maintaining analytical rigor and execution excellence. **Qualification & Experience (type & industry)** ● B.Tech./BE from a Tier 1 College ● 3-6 years of overall analytics experience, including 2 years of experience in the fintech domain ● Experience in merchant payments, or B2B platforms is a plus **Skills & know-how** ● SQL (Advanced) - Ability to write complex queries to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis ● Python - Used for data analysis, automation, and scripting to drive business insights ● Data Segmentation - Familiarity with clustering and grouping techniques for effective customer cohortization ● Experimentation - Experience with A/B testing and analyzing business impact of initiatives ● Process Automation & Gap Analysis - Strong focus on identifying business/data gaps, driving new initiatives, and supporting revenue growth through data-driven automation ● Solid problem-solving capabilities - Once given a problem you are able to break them down, identify root causes, run associated analysis and recommend solutions ● Strong working knowledge in Excel and visualization to