Senior Cloud Manager

Job description

**Job Description – Senior Cloud Manager / Senior Cloud Engineer (GCP/AWS)** **Position: Senior Cloud Manager** **Experience: 6–10 Years** **Location: Noida / Delhi NCR** **Department: Technology Infrastructure & Cloud Operations** **Reporting To: Infra Head** **About the Role** **We are looking for an experienced Senior Cloud Manager / Senior Cloud Engineer to lead and** **manage cloud infrastructure, production operations, and platform reliability for our digital** **payments ecosystem, including PPI Wallet, UPI, Payment Aggregator (PA), RuPay Card** **Issuance & Management, Merchant Onboarding, and Payment Processing Platforms.** **The role requires hands-on expertise in cloud architecture, production operations, security,** **automation, disaster recovery, and regulatory compliance. The candidate will work closely with** **Development, Security, Product, and Business teams to ensure high availability, scalability, and** **security of critical payment systems.** **Candidates with prior experience in Fintech, Banking, Payments, PPI, UPI, PA, Card** **Issuance, or NPCI ecosystems will be strongly preferred.** **Key Responsibilities** **Cloud Infrastructure & Operations** ** Manage and optimize cloud infrastructure across Production, DR, UAT, and Development** **environments.** ** Design and implement highly available, scalable, and secure cloud architectures.** ** Manage cloud resources including Compute, Kubernetes, Networking, Storage,** **Databases, and Security Services.** ** Ensure infrastructure availability, performance, capacity planning, and cost optimization.** ** Lead cloud migration, modernization, and optimization initiatives.** **Production Support & Service Reliability** ** Ensure 24x7 availability of business-critical payment applications.** ** Manage production incidents, service restoration, and root cause analysis (RCA).** ** Establish monitoring, alerting, and observability frameworks.** ** Drive improvements in system resilience, uptime, and operational efficiency.** ** Support major production deployments and release management activities.** **Security & Compliance** ** Implement cloud security best practices and infrastructure hardening.** ** Manage IAM, privileged access, network security, and data protection controls.** ** Coordinate vulnerability assessments, remediation, and patch management.** ** Support compliance requirements related to:** **o RBI Guidelines** **o NPCI Requirements** **o Payment Aggregator Regulations** **o PCI-DSS** **o ISO 27001** **o CERT-In Directives** **o UIDAI Security Controls (where applicable)** **Disaster Recovery & Business Continuity** ** Design and maintain Disaster Recovery strategies.** ** Conduct periodic DR drills and failover testing.** ** Ensure compliance with organizational RTO and RPO requirements.** ** Maintain infrastructure readiness for regulatory and audit requirements.** **DevOps & Automation** ** Implement Infrastructure-as-Code (IaC) and cloud automation.** ** Enhance CI/CD pipelines and deployment processes.** ** Improve operational efficiency through automation and self-healing mechanisms.** ** Support containerized and microservices-based application environments.** **Vendor & Stakeholder Management** ** Coordinate with cloud providers, managed service providers, and technology partners.** ** Manage vendor SLAs and infrastructure-related escalations.** ** Work closely with application teams, security teams, and business stakeholders.** **Team Leadership & Mentoring** ** Mentor junior cloud and infrastructure engineers.** ** Establish operational best practices and standard operating procedures.** ** Lead infrastructure projects and drive continuous improvement initiatives.** ** Participate in resource planning and team development activities.** **Required Technical Skills** **Cloud Platforms** ** Strong hands-on experience with:** **o Google Cloud Platform (GCP)** **o Amazon Web Services (AWS)** ** Cloud Networking and Security** ** Compute Engine / EC2** ** Kubernetes (GKE/EKS)** ** Cloud SQL / RDS** ** Object Storage** ** Load Balancers** ** IAM & Access Management** **Operating Systems** ** Linux Administration (Ubuntu, CentOS, RHEL)** ** Windows Server Administration (Basic to Intermediate)** **Containerization & Orchestration** ** Docker** ** Kubernetes** ** Helm (Preferred)** **Automation & DevOps** ** Terraform** ** Ansible** ** Jenkins** ** GitLab CI/CD** ** GitHub Actions (Preferred)** **Monitoring & Observability** ** Zabbix** ** Grafana** ** Prometheus** ** ELK Stack** ** Cloud Monitoring Tools** **Databases** ** MySQL** ** PostgreSQL** ** Redis** ** MongoDB (Preferred)** **Networking & Security** ** DNS, VPN, TCP/IP** ** Firewalls** ** WAF** ** SSL/TLS** ** Network Security Controls** ** Security Hardening** **Required Experience** ** 6–10 years of overall experience in Cloud Infrastructure, DevOps, Site Reliability** **Engineering (SRE), or Infrastructure Operations.** ** Minimum 3 years of hands-on experience managing cloud-based production** **environments.** ** Experience handling mission-critical applications with stringent uptime requirements.** ** Exposure to high-volume transaction processing systems is highly desirable.** ** Experience in regulated industries such as Banking, Fintech, Payments, or Financial** **Services is preferred.** **Preferred Certifications** ** Google Professional Cloud Engineer** ** Google Professional Cloud Architect** ** AWS Solutions Architect Associate/Professional** ** Certified Kubernetes Administrator (CKA)** ** RHCSA / RHCE** ** ITIL Foundation** **Key Performance Indicators (KPIs)** ** Production Uptime 99.95%** ** Successful DR Drill Execution** ** Cloud Cost Optimization** ** Timely Closure