Senior Content Strategist

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a Senior Content Strategist to define and execute the content strategy that shapes the CLS user experience, driving clarity, accessibility, and trust across a complex technical product. Responsibilities • Define and drive the overall content strategy and information architecture for the CLS platform, including the new Google Skills experience • Develop scalable content frameworks and establish the official Voice & Tone Guide for the product • Lead and execute core, high-impact content initiatives around Accessibility, ensuring all product content meets WCAG standards and supports screen readers and other assistive technologies • Own all UX copy for the CLS platform to eliminate friction and unblock product velocity for design and engineering teams • Serve as the content expert to mitigate reputational risk in AI features by ensuring user-facing content aligns with Google's AI Principles • Help drive alignment around the definition and measurement of UX quality, including user comprehension • Lead content-driven experiments such as A/B testing to demonstrate measurable ROI on content choices • Lead planning and prioritization efforts with cross-functional stakeholders and UX peers to define high-impact opportunities and operational efficiencies Requirements • 5-9 years of overall experience in the industry • Bachelor's degree or equivalent practical experience • 6-8 years of experience in UX writing, content design, or technical writing in an applied product setting, including at least 3 years leading content strategy projects • Experience in UX-focused product writing and shaping content for multi-disciplinary projects • Experience collaborating with and influencing stakeholders across Product Management, Data, Engineering, and Marketing teams to ensure alignment between in-platform and external messaging • Experience in creating and executing content for complex technical products at scale • Portfolio, website, or other relevant link showcasing your work included in your resume Nice to have • Background in EdTech, Cloud (B2B/B2C), or Enterprise learning space • Expertise in leading content design for complex technical products involving Trust, Consent, and Transparency • Direct experience leading and executing high-impact initiatives related to Accessibility (a11y) and Localization (l18n) • Familiarity with AI features and platforms, focusing on user trust and mental models We offer • Opportunity to work on technical challenges that may impact across geographies • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications • Opportunity to share your ideas on international platforms • Sponsored Tech Talks & Hackathons • Unlimited access to LinkedIn learning solutions • Possibility to relocate to any EPAM office for short and long-term projects • Focused individual development • Benefit package: • Health benefits • Retirement benefits • Paid time off • Flexible benefits • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)