Senior Director Consulting Practices

Job description

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The India & South Asia (InSA) Consulting Market team within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in India, Sri Lanka, Bangladesh, Nepal, Bhutan & Maldives. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and running risk. You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with client across the Payments Ecosystem which includes Issuers, Acquirers, Merchants, Fintechs etc. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and outstanding business partner. This role is based in our Mumbai office and reporting into the Head of Consulting, India & South Asia. What a Senior Director Consulting Practices does at Visa: Potential projects could include portfolio management diagnostics, digital transformation leveraging AI & tech, assessments of digital product and marketing strategies, product design and launch, development of industry landscape evaluations to inform payments strategies, and optimization of client customer experience and supporting processes. Why this is important to Visa: Visa is committed to meeting a broader set of our client’s needs which in turn help to diversify our revenue. Visa Consulting and Analytics is a leading contributor to achieving this strategy. The Senior Director, Client Consulting is responsible for delivering this objective for India and South Asia clients. As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. You're an Individual. We're the team for you. Together, let's transform the way the world pays. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.   The three areas of responsibility are: • Drive business and pipeline development of Visa’s Consulting and Advisory services with specific revenue targets as per the annual plans for the India and South Asia cluster • Lead high impact solutioning & delivery that meet the high standards that result in high NPS & repeat engagements • Develop Consulting practice area & contribute to Thought Leadership Your responsibilities will include: • Diversify VCA’s advisory offerings by developing new practices within payments consulting and develop framework, go to market and commercial model around the same • Drive VCA’s brand in the India and South Asia market as the leading payments consulting firm through thought leadership, publications and industry participations. • Contribute to broader India and South Asia’s strategic priorities around the topics of Cross Border, New Payment Flows, Value-Added Services among others • Deep subject matter expertise in strategy consulting, responsible for delivering large payment strategy projects and helping team members developing skill in the same. • Developing a pipeline of projects in partnership with the Client Relationship Management teams. 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