Senior Director, Supply Chain Management & Procurement

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    The APAC Commercial Director is responsible for all commercial matters for one of JLL’s main global clients, with all IFM services in-scope. The role is dedicated to the Asia contract and region, to support and execute strategic outsourcing, cost savings and vendor management programs (Supply Chain Management & Procurement, SCMP). Aside from the supply chain scope, the Commercial Director ensures contract compliance and continuous improvement of the commercial relationship with the client. The key assignment for the Commercial Director is to: • Forge stronger relations with the long term suppliers on the account, increasing their performance and value • Optimize the supply base and site execution of non-recurring spend for performance • Increase the maturity of SCMP processes and SCMP people capability on the account • Maintain and build on the current partnership with the client The Commercial Director must be an outstanding leader with a service mind-set and a keen ability to think strategically, innovatively and creatively to the benefit of both JLL and the client, being able to switch flawlessly between an operational and a strategic mode. The Commercial Director is a multi-disciplined subject matter expert in Integrated Facility Management (IFM), in order to manage the complex initiatives and integrated long-term outsourcing programs this account requires. The Commercial Director reports directly to the Regional Account Director. The Commercial Director is functionally responsible for his supply chain professionals team within the account, and their development. The main recurring services procured are cleaning, security, landscaping and transportation. A significant part of the spend is 1-off spend, for small projects, spare parts and the like. The account requires high levels of activity related to vendor management, including regular RFP execution management. The Commercial Director oversees timely management of these multiple RFP and contract negotiations. Manage the client contract • Contract advice, management of amendments and contract summaries. Comprehensive analysis showing implications of major clauses and methodologies • Review and approve Contract Change Requests (CCR’s) Business partner to senior leaders • Provide strategic SCMP direction across functional areas and programs that involve strategic outsourcing and vendor management across multiple IFM disciplines • Regular updates on all aspects relating to suppliers (e.g. quarterly business reviews, risk assessments, major contract renewal strategies etc.) • Lead process of developing vendor management strategy, identifying, sourcing, and securing resources based on business requirements/results Driving change and improvements • Develops the IFM and SCMP vision to the client, JLL, vendors and Strategic Partners • Sets up and implements the strategic improvement agenda for the commercial domain • Drives these improvements (around vendor partnership, people development, continuous improvement) through the site leads and their commercial teams Revenue generation • Manage formal client RFx’s (new sites, services, acquisitions) to deliver additional revenue to JLL, and to increase the value of JLL for the client • Assist site teams to deliver commercially acceptable proposals to the client to take on additional services Functional leadership • Direct and matrix management of country teams to deliver RFx’s, pricing and negotiation process • Provide account support including training on systems, sourcing, vendor performance and relationship management • Set savings targets and goals for IFM, SCMP programs, and developing metrics for tracking performance. Operational leadership • Implement, and operate integrated outsourcing strategies, standards and guidelines, training, costing parameters and tools/templates against the rules and standards set by JLL and client. • Manage the project tracking system, compliance to and associated reporting • Approve major contracts and singe source approvals (> US$50k) • Assist with developing and delivering get well plans for the commercial function and specific suppliers Sounds like you? Here is what we’re looking for:   Ideal Experience • Business / Commerce Degree with at least 15 years’ experience in procurement, purchasing, sourcing and negotiation • Management experience in integrated