Senior Executive-Back-End/ Data Entry -Complex Transaction Processing

Job description

- Job Description: Knowledge of P&C Insurance (Claims) - This role is primarily responsible for processing transactions as per the SLAs outlined by the client - Ensure that all the transactions are processed as per defined and documented desktop procedures - Ensure that the assigned targets in accordance with SLA are met - Ensure that the quality of the transactions is compliant with predefined parameters - Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures - Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters) - Flexible to work in rotating / flexible 24\\*7 shifts to cover extended hours of operational requirements - Responsibilities: Knowledge of P&C Insurance (Claims) - This role is primarily responsible for processing transactions as per the SLAs outlined by the client - Ensure that all the transactions are processed as per defined and documented desktop procedures - Ensure that the assigned targets in accordance with SLA are met - Ensure that the quality of the transactions is compliant with predefined parameters - Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures - Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters) - Flexible to work in rotating / flexible 24\\*7 shifts to cover extended hours of operational requirements Qualifications: Minimum Graduation (Any Stream)