Senior Executive - Clubhouse Operations / Community Executive

Job description

**Key Responsibilities:** - Oversee daily operations and ensure all recreational facilities are maintained to premium standards. - Manage resident interactions, address queries, feedback, and complaints promptly and professionally. - Coordinate bookings and scheduling of clubhouse amenities, party halls, meeting rooms, sports facilities, and events. - Conduct regular inspections of clubhouse facilities, gyms, swimming pools, indoor games areas, and common spaces. - Coordinate with housekeeping, security, technical, and landscaping teams for seamless service delivery. - Monitor service quality and ensure compliance with community guidelines and SOPs. - Manage vendor activities, AMC schedules, and facility maintenance requirements. - Support planning and execution of resident engagement programs, festivals, and community events. - Maintain operational records, reports, inventories, and utilization data. - Drive high levels of resident satisfaction and customer service excellence.