Senior Executive - Regional Trainer | Hyderabad

Job description

**Job Overview:** As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs. **Responsibilities:** **1. Training Program Development:** ● Collaborate with stakeholders to understand the specific needs and objectives of the training program. ● Contribute in designing and developing training materials, modules, and assessments. ● Ensure the training program aligns with the organization's goals and sales strategies. **2. Hiring and Onboarding:** ● Participate in the hiring process to identify and select suitable candidates for retail sales roles. ● Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program. **3. Training Delivery:** ● Travel across the territory stores constantly to deliver the training. ● Training delivery, pre and post assessments including toll gate assessments and certifications. ● Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques. ● Utilize various training methods to accommodate different learning styles. ● Implement assessments and certification processes to evaluate trainee performance. ● Manage KPIs and deliver the targets. ● Improve the skills of low performing employees. ● Frequent travelling across the region to retail stores for face to face training delivery. **4. OJT and Performance Management:** ● Support on-the-job training for sales executives post-certification. ● Monitor and evaluate the performance of sales executives, providing constructive feedback and support. ● Collaborate with central teams to implement continuous improvement strategies.