Senior Facilities Manager

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Key Responsibilities  Strategic Operational Leadership  • Deliver the FM strategy, ensuring resilience, consistency, and continuity of operations.   • Align operational delivery with global objectives while addressing nuances and challenges.   • Anticipate industry trends and client needs to proactively enhance service offerings and operational approaches  • Serve as the primary operational interface between the client's senior leadership and our delivery teams  • Identify opportunities for service enhancement, cost optimization, and process improvement   • Drive workplace experience excellence initiatives that directly impact employee satisfaction and productivity metrics  • Manage integrated service delivery including facilities, hospitality, catering, and event management teams  Portfolio Excellence Leadership  • Lead strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and Nuvolo  • Drive P&L management for annual operations with accountability for profitability and growth targets  • Champion enterprise-wide workplace transformation initiatives supporting global corporate strategy            HSSE & Quality Management    • Ensure day-to-day operational compliance and direct employee engagement (best placed to be account safety champions)  • Comply with the JLL global standards and procedures  • Cooperate in HSSE matters, including the assessment of risks and any control measures identified.   • Not interfere with, disable, or misuse anything provided in the interest of HSSE, security, fire, food hygiene, or first aid.   • Report accidents, incidents, near misses, faults, and deficiencies  • Seek advice if in doubt about the adequacy of any HSSE arrangements  • Complete HSSE training as directed    Performance & Systems Management  • Support Nuvolo optimization to enhance work order management and operational transparency  • Champion digital transformation initiatives including IoT implementation and smart building technologies  • Lead reliability initiatives to improve critical systems performance and reduce operational risks  • Support data analytics programs to identify trends, opportunities, and areas for enhancement  • Implement performance dashboards providing comprehensive visibility of service delivery across all regions  Financial Management & Governance  • Develop annual operating budgets  • Lead financial optimization initiatives to deliver enhanced value while maintaining service excellence </spa