Senior Lead - Employee Experience

Job description

## **Key Responsibilities:** - Key Responsibilities - Employee Experience Strategy Development - Work with cross functional team to implement the process and system improvement plan derived out of employee experience goals for the assigned journey map - Analyze feedback data and provide suggestions to improve employee experience based on feedback - HR Systems and Processes Operations Management Deployment - Ensure HR Processes are executed as per plan with minimal manual interventions or offline transactions - Track key metrics and report adherence to KPIs and effectiveness of processes to supervisors - Identify areas of improvement in HR process Policies systems based on employee feedback from various channels as well as inputs from Unit DC Geo HR functions - Continually review the effectiveness of existing HR - Advisory on Employee Experience - Help the HR teams with their queries on EX framework metric and guidelines - Work with IS to create feedback channels for measuring EX - Research Benchmarking and Advisory HR Solutions - Participate in research benchmarking projects do data consolidation basic analysis setting up of benchmarking conversation etc - basis the inputs given by seniors - HR Analytics Metrics Reporting - Collate data related to HR Processes and Programs by coordinating with Units BEFs CoEs and create effective feedback channel - Analyze data and create insights for respective processes or analytics area and help access compliance levels - Business impact and employee experience - Knowledge Management HR Capability Building - Ensure end to end documentation of HR processes with clearly called out Scope RACI KPIs and metrics to be measured - Assist in developing content for internal and external publications - Participate in sessions to create awareness on EX standards and assessments across the employee life cycle - Employer Branding and Positioning - Implement various feedback channels across all processes managed to gather insights on employee experience and sentiments - Use feedback and survey data to track and report trends that will be vital to plan interventions - Work with various support functions to create awareness among employees on new initiatives that are aimed at enhancing employee and manager experience - Audits Compliance - Participate in internal and external audits - Track compliance for process managed and flag any deviations to supervisors - Implement controls and recommendations from audit based on inputs from supervisors ## **Preferred Skills:** Social->Interpersonal Skill->Business Communication->Verbal & non- Verbal Communication