Senior Lead M365

Job description

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.   Who are we?   Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!   Function Digital Workplace Solutions Role family M365 Productivity / Enterprise Collaboration / Low-Code and AI Enablement Location Bengaluru, Karnataka, India Reporting line Director, Digital Workplace Solutions Employment type Full-time     Position Purpose The Senior Manager - Digital Workplace Productivity Solutions leads the strategy, governance, delivery and continuous improvement of Wabtec's enterprise productivity capabilities across Microsoft 365, Power Platform, Copilot and related collaboration services. The role enables employees and business functions to work more effectively through secure, scalable and user-centred digital solutions. The position combines technology leadership, service ownership, governance, business engagement and value realisation. It establishes practical guardrails that enable responsible innovation, improves platform health and adoption, and translates technology investments into measurable productivity, quality, risk and cost outcomes. ROLE MANDATE  Enable innovation at Wabtec scale while ensuring security, compliance, supportability, lifecycle ownership and business value. Key Accountabilities1. Digital Workplace Strategy and Product Leadership • Define and execute the productivity solutions roadmap in alignment with Wabtec business priorities and Digital Workplace strategy. • Own the product direction and lifecycle for Microsoft 365 productivity, collaboration, low-code and AI-enabled capabilities. • Identify opportunities to simplify work, improve employee experience and accelerate business outcomes through modern workplace technologies. • Translate technical capabilities, risks and investment needs into clear business language for senior stakeholders. 2. Microsoft 365 Productivity and Collaboration Services • Lead the governance, optimisation and evolution of SharePoint Online, Microsoft Teams, OneDrive and related M365 productivity services. • Drive information lifecycle practices covering site ownership, metadata, retention, confidentiality, sharing and content hygiene. • Guide service improvements, platform changes, migrations and modernisation initiatives with appropriate change, risk and support planning. • Partner with operations and support teams to improve service reliability, knowledge, self-service and user experience. 3. Power Platform Center of Excellence • Establish and mature the Power Platform CoE operating model, including demand intake, prioritisation, solution classification and governance reviews. • Define enterprise standards for environment strategy, DLP, connectors, security roles, Dataverse, application lifecycle management, pipelines and release controls. • Enable citizen developers and professional delivery teams through clear guardrails, reusable standards, coaching and community practices. • Drive lifecycle management for applications, flows and environments, including ownership validation, inactive or orphaned asset review, retention and retirement. • Support a scalable delivery model for business-critical Power Apps and Power Automate solutions. 4. Copilot CoE and Agentic Governance • Lead the governance model for Microsoft 365 Copilot, Copilot Studio and enterprise productivity agents. • Oversee structured use-case intake, technical and business fitment, approval gates, proof-of-concept validation, production readiness and ongoing monitoring. • Establish controls for agent ownership, controlled sharing, access, lifecycle, cost consumption and responsible deployment. • Drive licence allocation and periodic review based on use-case need, adoption and demonstrated value. • Partner with Security, Privacy, Legal, Architecture and business stakeholders to enable responsible AI adoption. 5. Governance, Security and Compliance • Build governance frameworks that balance employee innovation with enterprise control and accountability. • Partner with Cybersecurity, Data Protection, Compliance and Architecture teams to embed security and compliance requirements into platform design and operat