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Senior Manager - Accounts Receivable (Deep expertise across O2C value chain)

EXL Service · State of Karnataka, India

~₹25L (est.)8–15 yrs experiencefull_timePosted 2 days ago
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Job description

**Job Description: Competencies:** - Deep expertise across O2C value chain (Order Management, Billing, Cash Application, Collections, Disputes, AR Reconciliation, and Reporting) and translate operational capability into scalable outsourcing solutions, SLAs, and commercial proposals. - Knowledge of PTP, R2R, FP&A, Tax, Treasury & Payroll is an added advantage - Good stakeholder management skills - Flexible and adaptable to change and deliver the business expectation - Ability to rapidly learn and apply new methodologies, frameworks and tools - Strong ability to manage multiple priorities - Exposure to transition planning, FTE estimation and transition planning - Experience in supporting deal management in a BPO environment is a big plus - Responsibilities: Experienced Order to Cash (O2C) expert with strong exposure to end-to-end AR operations and outsourcing solution design. - Lead RFI/RFP responses, solutioning, and pre-sales support while partnering closely with other stakeholders - Lead end-to-end preparation of RFI, RFP, and RFQ responses for O2C scope. - Design end-to-end O2C operating models for outsourcing deals. - Analyze client requirements and translate them into process design, operating models, and SLAs. - Develop solution narratives, process flows, governance models, and KPI frameworks. - Ensure timely submission of high-quality proposals aligned with bid deadlines. - Coordinate inputs from multiple stakeholders (Finance, Delivery, Transition, Legal, Pricing). - Provide detailed solution write-ups covering operational model, FTE estimation, automation opportunities, and transition approach. - Ensure alignment between proposed O2C solution and real delivery capabilities - Support pricing models, effort estimation, and assumptions for O2C scope. Qualifications: Bachelor's Degree