Senior Manager, Corporate Security

Job description

Job Function: Corporate Security Geographic Coverage: India (Noida, Bangalore, Hyderabad, Cochin, Vizag) Employment Type: Full-Time Industry: IT / ITES Role Summary The Senior Manager - Corporate Security is responsible for leading and managing security operations across multiple delivery centers in India - This is an execution-focused and operational role, accountable for ensuring a safe, compliant, and risk-resilient environment, with strong emphasis on incident management, vendor goverce, regulatory compliance, and business continuity in a highly regulated IT/ITES environment. Key Responsibilities - Lead end-to-end security operations across all assigned locations (Noida, Bangalore, Hyderabad, Vizag, Cochin) - Ensure consistent deployment adherence of security policies, SOPs, operational controls across all sites along with driving standardization goverce of security practices across the portolio. - Maintain a safe and secure working environment across facilities - Lead investigation, response, and closure of security incidents, breaches, and violations - Conduct root cause analysis and drive corrective and preventive action measures. - Drive and implements proactive risk mitigation and loss prevention initiatives and strategies across the portiolio - Manage and govern security vendors (guarding, SOC, electronic surveillance partners) across locations - Monitor and Drive vendor performance through SLA/KPI adherence, audits, and reviews - Lead vendor transitions if they occur - drive operational stabilization, and continuous improvement initiatives - Oversee operations of CCTV, Access Control, Fire Detection and Fire Fighting Life Safety, and SOC / BMS systems. Ensure up time, compliance, and periodic audits of all security infrastructure. Drive access goverce, monitoring, and periodic reviews - Compliance, Audits Regulatory Goverce and Alignment: Ensure adherence and compliance to internal security standards and external regulatory requirements. Support audits (ISO, client audits, internal audits) along with maintaining security documentation, policies, and audit trails. Ensure compliance with statutory requirements and global security frameworks, including: ISO 27001, PCI-DSS, HIPAA, HITRUST CSF, OHS. Act as liaison with law enforcement, regulatory bodies, and audit agencies. Lead and support client, internal, and external audits, ensuring timely closure of observations and findings. Ensure control effectiveness, documentation, and audit readiness across all sites - Emergency Response, Crisis Response and Business Continuity: Drive and support Emergency Response Team (ERT) readiness and execution of drills. Maintain and periodically update Emergency Action Plans and BCP frameworks for all sites. Coordinate with business, facilities, and leadership during disruptions. Support crisis management and incident escalation protocols, including war-room activation and participation where required - Stakeholder Management: Partner with Real Estate Facilities, HR, Compliance, Transport, IT, and Business Leaders. Provide regular updates on security posture, incidents, and risk mitigation plans. Provide regular MIS, dashboards, and risk updates. Act as the central SPOC for all corporate security matters across locations. Conduct employee awareness sessions, onboarding briefings, and periodic security trainings - Goverce, Reporting Continuous Improvement: Drive periodic security reviews, audits, and compliance assessments. Develop standardized MIS reporting, dashboards, and leadership updates. Identify opportunities for cost optimization, process improvement, and risk reduction Key Performance Indicators (KPIs) - Strong operational leadership in multi-site environments - Thorough knowledge of Physical and Electronic Security systems - (CCTV, Access Control, BMS / SOC, PA, FDS, FFS, Gas Flooding systems) - Incident handling, response timelines and closure effectiveness, and investigation capability - Audit readiness and closure of audit observations (ISO, PCI, HIPAA, HITRUST) - Vendor and contract management expertise along with driving vendor SLA/KPI adherence - Reduction in security risks and incidents - ERT drill effectiveness and BCP readiness - Security systems uptime and compliance - Excellent stakeholder management and communication skills - High ownership, execution focus, and ability to work independently Qualifications Experience Graduate / Postgraduate 1015 years of experience in Corporate Security within IT/ITES / BPO environments Preferred Background Ex - Armed Forces including short services background candidates with corporate security exposure OR 1015 years of experience in corporate security / facility transport security / risk management in an IT / ITES environment Experience in IT/ITES / BPO / large campus environments preferred Prior experience managing multi-city operations and vendors Familiarity with compliance frameworks (ISO, PCI, HIPAA, HITRUST audits, BCP, etc.) Skills Competencies Strong operational leadership and execution focus Expertise in incident management and investigations Strong vendor management and goverce capability Familiarity with global compliance frameworks (ISO, PCI-DSS, HIPAA, HITRUST) High risk awareness and analytical thinking Excellent communication and stakeholder management skills Reporting Structure Reports to: Real Estate Facilities Leadership Key Interfaces: Facilities, HR, Compliance, Procurement, IT, Business Leaders Additional Information Role may require travel across locations as required Flexibility to handle critical incidents and emergency situations