Senior Manager, Corporate Services (Facilities)

Job description

**About Chubb** Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. **About Chubb India** At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, reflecting the culture at Chubb, where we believe in fostering an environment where everyone can thrive, innovate, and grow. With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organisation that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. **Roles Overview** We are looking for an experienced facilities professional to lead workplace and facilities operations for our Hyderabad office. This role will be responsible for ensuring seamless day-to-day operations, driving operational excellence, managing key vendors, and enhancing the overall workplace experience. The role requires a proactive professional who can handle critical stakeholders, introduce new initiatives, and establish robust facilities processes while ensuring operational efficiency and compliance. **Job Description** **Facilities & Workplace Operations** - Oversee end-to-end facilities operations including housekeeping, cafeteria services, office maintenance, and workplace support services. - Ensure smooth functioning of workplace services while maintaining high service standards and employee experience. - Act as the primary point of contact for all workplace-related matters in the Hyderabad office. **Vendor & Service Management** - Manage facility vendors and service partners to ensure service delivery as per agreed SLAs. - Conduct periodic reviews with vendors to ensure service quality and drive continuous improvement. - Identify opportunities for operational improvements and cost optimisation. **Stakeholder Management** - Handle critical internal stakeholders with professionalism and responsiveness. - Build strong working relationships with leadership and business teams to ensure workplace needs are effectively addressed. - Provide timely solutions to operational challenges through strong problem-solving skills. **Process Setup & Operational Excellence** - Establish and streamline facilities management processes to ensure consistent and efficient service delivery. - Introduce new initiatives to enhance workplace experience and operational efficiency. - Drive continuous improvements in workplace services and processes. **Real Estate & Projects** - Support real estate planning, space utilisation, and workplace optimisation initiatives. - Coordinate office infrastructure projects, refurbishments, and workplace improvement initiatives. - Work closely with project teams, vendors, and landlords to ensure timely and efficient execution. **Compliance & Governance** - Ensure adherence to statutory requirements, workplace policies, and health & safety standards. - Maintain operational documentation, reporting, and compliance records. **Qualifications / Key Requirements** **Experience** - 15+ years of experience in facilities or workplace management within corporate environments. - Proven experience managing large corporate workplaces, vendors, and service operations. - Experience supporting real estate initiatives, workplace expansion, and infrastructure projects. **Key Skills & Competencies** - Strong problem-solving and decision-making abilities. - Ability to handle critical stakeholders effectively. - Quick learner with the ability to adapt in dynamic environments. - Experience in setting up facilities processes and operational frameworks. - Ability to drive new initiatives and workplace improvements. - Strong team, stakeholder, and vendor management skills. **Why Chubb?** Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience, along with a start-up-like culture, empowers you to achieve impactful results. • Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence • A Great Place to work: Chubb India has been recognised as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 • Laser focus on excellence: At Chubb, we pride ourselves on our culture of greatness, where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results • Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter • Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment **Employee Benefits** Our company offers a comprehensive benefits package designed to support our empl