Senior Manager- Cross Border Sales (Business Development)
Delhivery · Bengaluru, Karnataka, India
Delhivery · Bengaluru, Karnataka, India
**About the Role** We are looking for a high-energy sales professional to drive our Cross Border Air Express / Air Parcel business in the NCR region. This role is focused on building and scaling international shipping volumes by acquiring exporters, D2C brands, SMEs, and businesses with global shipping needs. As an IATA-licensed player, we operate a direct air capacity modelenabling faster, reliable, and scalable international deliveries. The role requires strong hunting ability, solution selling, and ownership of revenue growth in a fast-paced environment. **Key Responsibilities:** **Business Development & Revenue Growth** - Drive new customer acquisition for international air express / parcel shipments - Build a strong pipeline across exporters, D2C brands, e-commerce sellers, and SMEs - Own and deliver regional revenue targets with focus on shipment volumes and yield - Identify opportunities in direct export shipping and cross-border e-commerce **Client Management** - Onboard and manage clients with recurring international shipping requirements - Build long-term relationships to drive consistent shipment volumes and wallet share - Act as the primary commercial owner for client accounts **Sales Execution** - Sell time-definite international air express solutions (parcel-based shipping) - Work with internal teams to design competitive, scalable shipping solutions - Drive pricing discussions, negotiations, and closure of deals **Internal Coordination** - Collaborate with operations, pricing, and customer experience teams - Ensure smooth onboarding and shipment lifecycle management - Maintain visibility on shipment performance to ensure service reliability **Market Understanding** - Track trends in cross-border e-commerce, export shipping, and air express demand - Stay updated on pricing, competition, and service benchmarks **Preferred Experience** - 6 to 12 years of experience in Air Express / International Courier / Cross Border Parcel business - Background in express logistics players or asset-backed air cargo models (non-FF) - Strong experience in hunting, client acquisition, and revenue ownership - Understanding of export shipping, e-commerce logistics, and international parcel flows - Proven ability to drive shipment volumes and build scalable accounts