Senior Manager, Product Owner

Job description

Job Title: Senior Manager, Product Owner Req ID: 58101 Job Function: Product & Propositions Posting Start Date: 17/07/2026 Posting End Date: 17/07/2026 Division: BT International Job Location: IND-Gurugram-IQ Advertised Salary: With-In-Range **Job Details** **Job title** Senior Product Owner, Telco Platform **Team** Strategy & Product **Career Level** C **Reports into** **Strategy & Product MD** **Hours** **Full Time** **No. Direct Reports** 5-10 **Location(s)** Bangalore or Gurugram ****About BT International**** BT International is at the start of an exciting new journey, having recently been carved out as a dedicated division from BT Group. With c.£2bn in annual revenue, we serve many of the world’s largest multinational corporations and have bold ambitions to become the global leader in secure, software‑defined connectivity. Our strategy is to transform from a traditional global telco into a **Telco Platform business** , powered by two core network platforms: **Global Fabric** and **Global Voice** . **Global Fabric** enables customers to design, deploy and manage secure global networks with on‑demand control, resilience and scalability. As we continue to invest in Global Fabric and migrate customers from legacy services, this role plays a critical part in shaping the future of BT International’s data connectivity proposition. **Global Voice** enables customers to manage voice traffic globally as we move from a TDM past to an end‑to‑end SIP future. It provides rapidly provisioned, API‑enabled services for both enterprise customers and organisations embedding high‑quality voice into their own products. ****About The Role**** This is a senior Product Owner role with end‑to‑end accountability for key Global Fabric and Global Voice initiatives and capabilities. You will own product outcomes that drive platform adoption, commercial performance, cost efficiency and customer experience. Acting as the bridge between strategy, commercial priorities and delivery teams, you will translate Global Fabric and Global Voice strategy into a clear, prioritised backlog. Your focus will be on delivering the highest‑value outcomes at pace, while balancing customer needs, platform scalability, operational sustainability and financial performance. **Ways of Working & Leadership** - Strong bias to execution, progress and outcomes - High‑trust, high‑cadence collaboration with Engineering, Architecture, Operations, Sales and Service - Clear ownership mindset, while ensuring dependent teams provide mandatory inputs at the right time - Pragmatic, resilient and delivery‑focused in the face of complexity and competing priorities ****What You Will Be Doing (Role Accountabilities)**** - Act as Product Owner for Global Fabric and Global Voice initiatives and capabilities, owning outcomes across the full product lifecycle - Define, maintain and communicate the product outcomes and roadmap for platform features aligned to BT International’s platform and growth strategy - Translate strategy, customer needs and commercial priorities into a clear, prioritised backlog, defining epics, features, acceptance criteria and success measures - Drive end‑to‑end product accountability, including customer value, adoption, cost, margin, reliability and lifecycle decisions - Partner closely with Architecture, Engineering and Operations to ensure solutions are scalable, secure and operationally sustainable - Shape and deliver delivery‑throughput and flow‑efficiency improvements, balancing investment, operational efficiency and time‑to‑value - Develop, analyse and challenge product‑led growth drivers for Global Fabric and Global Voice, identifying levers to improve profitability and ROI - Work with Sales, Service and Customer teams to ensure propositions are commercially viable, customer‑led and easy to sell, deploy and support - Provide clear, outcome‑focused updates to senior stakeholders, articulating progress, risks, trade‑offs and recommendations - Build and lead high‑performing product teams, setting clear direction, outcomes and ways of working ****What You’ll Need To Succeed (Skills & Experience)**** **Essential:** - Proven experience owning and scaling a multi‑tenant platform product, with clear understanding of platform versus proposition boundaries - Strong backlog management and prioritisation skills, with transparent trade‑offs and value‑based decision‑making - Ability to translate strategy into measurable outcomes and OKRs, focused on adoption, customer value, margin and reliability - Solid commercial acumen, including unit economics, pricing levers, investment trade‑offs and lifecycle ownership - Experience working API‑first, shaping developer experience, API contracts, versioning and release management alongside UI journeys - Strong delivery mindset, partnering with Engineering and Operations to improve throughput, stability and flow using objective measures - Comfortable embedding security, policy and operational requirements into platform design so services are scalable and supportable - Confident communicator, able to turn ambiguity into clear, actionable work and influence senior business and technology stakeholders **Desirable:** - Experience with Network as a Service (NaaS) or software‑defined connectivity models - Understanding of connectivity and network services and their implications for onboarding, service assurance and migration from legacy services - Familiarity with modern product operating models (e.g. agile, SAFe, DevOps, DORA metrics) - Experience leading managers or senior product owners in a complex, matrix organisation **BT Group’s Behaviours** **Customer First** Prioritize customer needs in every decision and action. **Challengers** Challenge the status quo and bring innovative ideas to life. **Committed** Own outcomes and deliver with integrity. **Clear** Commun