Senior Manager Revenue Assurance (Billing)

Job description

COMPANY PROFILE Brief - Delhivery is India's largest fully integrated logistics services provider. With its nationwide network covering over 18,400 pin codes, the company provides a full suite of logistics services such as express parcel transportation, PTL freight, TL freight, cross-border, supply chain, and technology services. Delhivery has successfully fulfilled over 1.7 billion shipments since inception and today works with over 28,000 customers, including large & small e-commerce participants, SMEs, and other enterprises & brands. For more information about Delhivery, please visit www.delhivery.com. Vision - Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 56,000+ people strong. KEY RESPONSIBILITIES: ● To ensure timely invoicing and submission of invoices as per clients required format. ● To ensure that the Invoicing SOP’s are in place along with the invoice submission requirements for all clients. ● To provide timely resolution to clients corresponding to billing disputes raised by them. ● To focus on automation of manual tasks and increase the billing efficiency & accuracy. ● To build in a logical approach for resolving the source of billing issues and streamline the process. ● To streamline the end to end invoicing process for faster realization of invoices. ● Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information. ● Ability to resolve statutory audit, internal audit and tax audit queries ● Assisting team members in training and knowledge enhancement QUALIFICATION Education ● Master’s degree preferred, orgraduation in any stream Functional Skills ● Proficient in Microsoft Excel, Power point,Word. ● Excellent communication & Writing skills. ● Good Acumen in Analytic and Logical skills Experience ● Hands on experience working in the logistics/D2C/Ecommerce domain is a huge plus. ● Extensive experience in a fast-paced environment having handled scale; complexity would be ideal to succeed in this role Behavioral Skills ● Uncompromising integrity and work ethic ● Ability to execute under tight deadlines ● Outstanding communication, leadership and interpersonal skills with the ability to work effectively with people at all levels of the organization