Senior Manager - Sales
EXL Service · Uttar Pradesh, India
EXL Service · Uttar Pradesh, India
**Job Description: Key Responsibilities** - Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution. - Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions. - Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns. - Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms. - Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality. - Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance. - Use performance insights to identify gaps, optimize outreach, and improve team outcomes. **Responsibilities: Required Experience** - 10+ years of experience in inside sales, SDR/BDR, business development, or sales development roles. - Proven experience managing and coaching SDR or inside sales teams in a target-driven environment. - Experience supporting Banking and Capital Markets, financial services, analytics, consulting, digital operations, or transformation-led sales motions. - Strong understanding of account-based prospecting, persona-led messaging, funnel management, and pipeline generation. **Qualifications: Skills and Tools** - Strong people leadership, coaching, stakeholder management, and communication skills. - Ability to translate industry and account insights into effective outreach messaging. - Data-driven mindset with strong reporting, analysis, and execution discipline. - Hands-on experience with Salesforce, sales engagement tools such as SalesLoft, Outreach or Groove, research tools such as ZoomInfo and XIQ insights, and Microsoft Office. - **Education** Bachelor’s degree or equivalent experience required; MBA or relevant business qualification preferred.